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Accessibility Grievances

  1. Complaint Process

    In accordance with the ADA, the City of Eugene has an established complaint process for Accessibility matters pertaining to programs, events, facilities, and services of the City of Eugene. If you have a complaint or concern pertaining to a City service, program, or facility, please file the complaint or concern online and City staff will contact  you for additional information and confirmation of complaint. 

  2. Please include a brief description of the matter concerning you. 200 character limit.
  3. Preferred method of contact
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