Why aren’t Uber and Lyft available to provide students with additional transportation options?

We have been hearing from parents, students and community members about the ability of Uber and Lyft to operate in Eugene. Currently, Transportation Network Companies (TNCs) like Uber and Lyft are currently allowed to operate in the City of Eugene. Even though the code and rules were updated to allow TNCs to operate in Eugene, they have not yet chosen to begin operations in our city.


In February 2018 Eugene City Council discussed TNCs and directed the City Manager to bring back new code change language that continues to maintain important community safety standards like independent driver background checks, while working to better align with TNC’s business model.


We want to assure you that staff and leadership are working diligently on this process and continue to work with stakeholders including Uber and Lyft. Changing City code is a legal process with prescribed steps and timelines that must be honored.  


Transportation Resources

The following resources may be of help while we are working through our process as outlined above:


University of Oregon Student Resources

Additionally, the University of Oregon offers the following resources for students (as posted by the University of Oregon Police Department, Chief of Police Matt Carmichael):

  • Safe Ride: Advance-scheduled rides free for UO students and employees; operates on- and off-campus; call 541-346-RIDE ext. 2
  • Designated Driver Shuttle: Rides at need to prevent intoxicated travel, free for UO students; operates on- and off-campus; call 541-346-RIDE ext. 1
  • UO Campus Shuttle: To serve more students, including those who don't wish to schedule a ride ahead, and address service wait times, UOPD and the Division of Student Life have partnered since the start of 2018 to run a pilot UO Campus Shuttle (https://map.uoregon.edu/campus-shuttle), a van service on a fixed route around campus that goes by designated stops bus-style, every 20 minutes. The shuttle has just expanded its service to seven days per week, and doubled its ride capacity on Thursday through Saturday evenings.
  • UOPD Escorts: Police officers, security officers, or student security assistants who can walk people from one campus location to another at any time, including Barnhart and Riley residence halls; call 541-346-2919 when the other services are not operating.


Report Crimes and Suspicious Conditions Immediately

It is critical that students let law enforcement know about crimes or suspicious conditions IMMEDIATELY.

  • For emergencies: Call 911
  • For non-emergencies: Call UOPD at 541-346-2919, or off-campus call Eugene Police at 541-682-5111


Support for Students in Crisis

The UO has staff available 24 hours a day to support and respond to students in crisis. Call 541-346-SAFE or visit safe.uoregon.edu.

Show All Answers

1. What is the Eugene Police Department doing to address the recent robberies near the University of Oregon?
2. Why aren’t Uber and Lyft available to provide students with additional transportation options?