I need help with registration, what do I do?

You may call or stop by the front desk prior to registration and we are more than happy to walk you through it or watch this thorough, step-by-step guide how to register for Aquatics classes. On the day of registration you may also call the Amazon front desk line at 541-682-5350 or Echo Hollow Pool at 541-682-5525. Please be aware there is a high call volume on registration day. 


Online registration directions:  

To register, go to GetRec.org/register 

Login  

  • If you have registered with us before, you have an account. Please do not create a new account. 
  • Forgot your login or not sure if you have an account? Visit our online registration and click "Log In/Create Account," then select "Log In with Email" and select "Forgot Password." If you have an account your login information will be emailed to you. 
  • Need to create an account? Visit our online registration and click "Login In/Create Account" then select "Create Your Eug Rec Account." 
  • We are here to help and can reset your password, add an email address, etc. Please verify that all contact info is up-to-date. If you can’t register online, we can register you over the phone. Please call Amazon Pool at 541-682-5350 or Echo Hollow Pool at 541-682-5525. 

Choose your activities 

Click Add to cart

Click Checkout 

Follow the checkout prompts. VERY IMPORTANT: don’t forget to hit complete transaction. You are not registered unless you receive a receipt.  You are not registered unless you receive a receipt.


Step-by-step registration guide


Show All Answers

1. Are the pools open?
2. When can I reserve pool time?
3. I need help with registration, what do I do?
4. Can I rent a pool for a celebration?
5. Do I need to wear a mask?
6. What time can I swim? - lap swim, on-your-own fitness and fitness center
7. When are swim lesson registrations?
8. What times can I swim with my child?
9. How many sessions can I sign up for?
10. I hear we are going to 2 people per lane starting May 16, what does that mean?
11. How do I cancel a reservation?
12. Am I able to use my Rec Scholarship to reserve my pool time?
13. What do I do if I am waitlisted for pool time?
14. Are there penalties for no-call, no show participants?
15. What happens to reserved lane space for no-call, no show participants?
16. Is my membership still valid?
17. Are locker rooms/showers available?
18. Am I able to share a lane with a member of my household?
19. Is the hot tub available at Amazon Pool?
20. Do I still need a participant card even though I have a membership card?