Eugene Police as seen a few computer access scams within the last month, and we have been told by a local credit union of a credit card scam:
Computer Tech Support Scam – With this scam, the caller dials you up and says they are from a mainstream software company. They tell you your license has expired and then direct you to look at a website that looks like the mainstream company’s site. Don’t fall for it! They ask you to give you remote access and at that point, they have control of your computer. Major software companies, like Windows or Microsoft, would never call you. Never give remote access to a third party who calls you out of the blue. There is no legitimate business or government agency that would require payment with iTunes gift cards. Here’s what FTC has to say: https://www.consumer.ftc.gov/articles/0346-tech-support-scams#If_You_Get_a_Call
Credit Card Scam – A local credit union representative has told us that they are getting calls from customers reporting they have been sent texts saying: “your (company here) Visa Debit card is locked, please call (201) 464-7341.” That number is being answered as welcome to (bank name), please enter your debit card number. This is a scam. If you don’t have an account at that bank you may not fall for this, but if you do, please recognize that banks will not call you for issues like this.
Many scams are perpetuated by emails and phone calls. If someone calls or emails you, asking for your cash, credit card numbers, security log-ins, or other personal information, the safest move is to refuse their request and independently look up the involved business or agency and call them to double check the situation. Beware of high pressure techniques, such as the need to give information or make a decision on the spot.