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Date:
September 26, 2019
Time:
6:00 PM - 7:30 PM
Location:
Downtown Library
Address:
100 W 10th Ave.
Eugene, OR 97401
Contact:
541-682-5450
Cost:
Free
ADA:
Yes
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Customer Service

Thursday, September 26, 2019

Learn how effective customer service can help ensure the success of your business.


Join Charles Blanchard to learn how effective customer service can help ensure the success of your business. This workshop will include discussion, examples of excellent and poor customer service, and problem solving using realistic scenarios.

Charles Blanchard worked for Graybar Electric Company for 30 years as a customer service representative, a sales representative, and a customer service trainer, supervisor, and manager.

This workshop is presented by Eugene Public Library in partnership with SCORE: Counselors to America’s Small Business.