Central Lane 9-1-1
Central Lane 9-1-1 is the communications gateway for regional emergency services. We connect citizens with the public safety services they need. We calmly guide callers through crisis, obtain and relay vital information, and provide radio support to fire, police and emergency medical responders.
Every day, when we come to work, we are:
Serving with Honor-Making a Difference
ServicesLearn more about the different ways Central Lane Communications serves the City and Region
For general inquiries: Call 541-682-2771 during business hours, or email us.
Please note: This email address is NOT accessible to dispatchers. If you have an emergency, please call 9-1-1.
Governance Learn more about the governing structure and administration of Central Lane Communications
What Happens when I call 9-1-1?Learn more about how 9-1-1 works and what the Call Taker will want to know.
911 Recording RequestsRecordings of 9-1-1 phone lines and Dispatch radio channels are retained for seven months. To request a recording, print and complete this form and mail or deliver it and the initial fee to:
Eugene Police Records
300 Country Club Road
Eugene, OR 97401
Tours, Presentations, and Job Shadows Interested in learning more? We can give a presentation to your group about how 9-1-1 works and the career opportunities we offer. We also offer tours of the 9-1-1 center by appointment. To schedule a tour or a presentation, email us or call 541-682-2771 during business hours. For a .pdf virtual tour, click here.
To schedule a job-shadow at the Communications center, print and sign this form. The completed, signed form can be scanned and emailed, faxed to 541-682-2770, or mailed to:
Central Lane Communications
1735 W 2nd Ave
Eugene, OR 97402
Ready to Join us?
Click on the links to learn more about working here or to apply for current job openings.