Central Lane 9-1-1 is the communications gateway for regional emergency services. We connect citizens with the public safety services they need. We calmly guide callers through crisis, obtain and relay vital information, and provide radio support to fire, police and emergency medical responders.
What Happens when I call 9-1-1?Learn more about how 9-1-1 works and what the Call Taker will want to know. 911 Recording Requests: Recordings of 9-1-1 phone lines and Dispatch radio channels are retained for seven months. To request a recording, print and complete this form and mail or deliver it and the initial fee to:
Eugene Police Records
300 Country Club Road
Eugene, OR 97401
Tours, Presentations, and Job Shadows Interested in learning more? We can give a presentation to your group about how 9-1-1 works and the career opportunities we offer. We also offer tours of the 9-1-1 center by appointment. To schedule a tour or a presentation, email us or call 541-682-2771 during business hours. For a .pdf virtual tour, click here.