People Using E-Scooters

E-Scooters in Eugene

Electric scooters (e-scooters) are a relatively new addition to Eugene's transportation landscape. They provide a more cost-effective, environmentally forgiving transportation option to traditional car use. Using an e-scooter to complete daily trips, such as to places of work or education, is a great way to help the City meet its goals for reducing community fossil use and greenhouse emissions. They also help to connect people to services and opportunities by removing certain barriers to transportation, such as the need for a driver's license, registration, and insurance.

Shared E-Scooter Pilot Program

What Is Happening?Superpedestrian Scooter

After reviewing multiple license applications, the City has selected Superpedestrian as our preferred shared micromobility services provider for e-scooters! Superpedestrian is dedicated to safety and their scooter technology allows customization of several safety features.

One of the things we are most excited about in this program is that Cascadia Mobility, the non-profit that runs our PeaceHealth Rides bikeshare system, is also the on-the-ground operators of e-scooters! We have strong partnerships in place with the University of Oregon, LTD, and Cascadia Mobility.  

The program, which is a one-year pilot, began service on March 31, 2023. Over the next year we will be continuously monitoring the program to make sure it meets all of our goals for providing safe and sustainable transportation options to the community. The assessed success of the program will determine if (a) it may continue for a second year, either as is or with modifications, or (b) it will be discontinued.

E-Scooter Pilot Program 6-Month Survey is Closed

One method of program evaluation is the 6-Month Survey. The survey will help staff understand how e-scooters are being used, how they might be contributing to transportation choice and mode shift, community perspective on the program, and perceptions of safety and accessibility. Data collected will be shared with the public in later this Fall. 

Visit the program's page at Engage Eugene to learn more about the survey. 

Where Do I Direct Complaints / Requests for Assistance?

You can reach Superpedestrian directly:

Who's Paying For This?

Superpedestrian is. Superpedestrian owns and provides the scooters, while also paying the set of fees required to obtain a shared micromobility services license. The fees are used to compensate city staff time spent on program administration and pay for compliance monitoring services. For more information, see Administrative Order 58-22-03-F.

Tax dollars do not fund the program.

May Scooter Service Area

What is the service area?

The current service area south of the Willamette River includes most of the Amazon, College Hill, Downtown, Fairmount, Friendly, Jefferson Westside, Southeast, Southwest, South University, West University, and Whiteaker neighborhoods. North of the Willamette, the service area includes the southern portions of the Cal Young, Harlow, and Goodpasture Island neighborhoods. 

Wasn't the service area larger? What happened to it?

The initial service area when the scooter program launched on March 31, 2023, included all of the City of Eugene. On May 11th, the service area was temporarily altered. The change comes in response to scooter ridership exceeding projections (by 50%!). To improve scooter parking compliance and customer service response times, the scooter system area is being adjusted to better meet the unprecedented demand while serving the public at large. The system area will be expanded to additional neighborhoods as new parking hubs are installed for better parking compliance. Riders can always see the current system area boundaries live in the Superpedestrian app. 

[News Release] Eugene E-Scooter Trips Exceed Expectations by 50% in First Month with 20,000 Trips

Where Can Scooters Park?

In high-density areas (such as Downtown, near the UO campus, community parks, and large shopping centers) scooters are required to park in designated areas, indicated in the real world by green “scooter” icons, and in the Superpedestrian app with a green “P.”. Otherwise, parking is allowed anywhere in the public right-of way, so long as the at least one of the following conditions are met:

YES: Scooter Parking:

  • At a parking hub or preferred parking spot
    • These are shown in the app by a green ‘P’ parking symbol. 
    • They may or may not be indicated in person with markings on the ground.
  • As close to the curb as possible, out of the way of people walking or using assisted mobility devices, such as canes or wheelchairs
  • At a public bike rack

NO: Scooter Parking:

  • In or near ADA access zones or ramps, including curb ramps
  • In any way that blocks the sidewalk for people walking or using assisted mobility devices, such as canes or wheelchairs
  • Near fire hydrants, marked loading zones, or driveways
  • In vehicular traffic lanes
  • On private property
Scooter Hub IRL
Scooter Hub In-App

Where Can I Find Answers to Frequently Asked Questions? 

You can refer to this handy-dandy, continuously updated, FAQ page! 

It answers the below questions and more.

  • How do I find a scooter if I want to use one?
  • How much does it cost to rent a scooter?
  • How do we plan to keep scooters out of the river?
  • What does LTD and/or the UO think about this? 

How Did This Happen?

In 2019, the City of Eugene began work to plan for and establish a shared e-scooter pilot program.  The program is planned to launch Spring 2023. Program creation included:

  • Updating city code to include a definition for "micromobility devices" and to allow the use of micromobility devices on shared-use paths 
  • Establishing criteria based on best practice research and community input to determine top candidate e-scooter companies (Safety, Sustainability, and Equity)
  • Releasing a Request for Information for e-scooter services from interested e-scooter companies
  • Drafting and adopting an Administrative Rule that regulates where and how e-scooter companies may operate their devices
  • Executing an application process for issuing a Shared Micromobility Service License 

Why Is It Happening?

The City of Eugene has multiple policies in place that support the creation of a shared e-scooter program. Eugene’s Climate Recovery Ordinance states that by 2030 community fossil fuel use should fall to 50% of 2010 levels. Additionally, both the city’s 20-year long range land use (Envision Eugene) and transportation plans (Eugene 2035 Transportation System Plan) state that the number of trips made by transit, bicycling, or walking should be tripled.

It should be noted that when these plans were created, e-scooters did not yet exist. The intention of increasing the number of transit, bicycling, and walking trips, however, is to reduce the number of trips made by gasoline (fossil fuel) consuming, single-occupancy vehicles. E-scooters present an additional opportunity for the city to provide a method of moving people in a fun and accessible way that does not require the use of personal vehicles. In short, e-scooters could help reduce vehicle use, which in turn would reduce fossil fuel use, which in turn would help to achieve the Climate Recovery Ordinance goals.

E-Scooter Quick Facts

Why E-Scooters / Benefits of E-Scooters

  • Cheaper Than A Car: No need to pay for parking, registration, insurance, or gasoline. Cost of maintenance and repairs is substantially lower for an e-scooter than a car.
  • Health Benefits: E-Scooters help to improve balance and posture while strengthening core and leg muscles.
  • Low Emissions: E-Scooters emit much less CO2 than gasoline or diesel-powered cars. When manufacturing and disposal emissions are accounted for in addition to standard use, e-scooters emit approximately half as much C02 as gasoline or diesel-powered cars.
  • Low Barriers: No insurance, license, or registration is required. Reduces physical exertion, making it easier to go further faster. Due to their light weight, compact size, and ability to collapse, e-scooters are convenient to park and take on public transportation.
  • Greater Accessibility: Great for short trips, e-scooters provide a convenient alternative for trips that are a bit too far to walk. Additionally, they complement getting to and from public transit stations.

Oregon State E-Scooter Laws

  • Speed Limit: E-Scooters may not exceed 15 MPH.
  • Minimum Age: Age minimum for e-scooter riders is 16* years old. *Note: Many shared scooter services require riders be at least 18 years old.
  • Helmet Requirement: Helmets are required for all e-scooter riders, regardless of age. 
  • License and Registration: Riding an e-scooter does not require a license, insurance, or registration.
  • Where Allowed: E-Scooters may not be ridden on roadways with a posted speed limit greater than 25MPH unless there is a bike lane present. E-scooters may be ridden in bike lanes and bike paths (and are required to do so when one is present). They are not allowed on sidewalks. 

Eugene City Code

  • Where Allowed: Oregon State Law applies, with the additional restriction that e-scooters are restricted from the side paths in East Alton Baker Park (also known as the Whilamut Natural Area).

Map of Where Electric Micromobility Devices (Including E-Scooters) Are Allowed to Operate in East Alton Baker Park

WNA Where Allowed to Use E-Mobility

Resources and Related Documents

E-Scooter Resources

E-Scooter Administrative Orders, Ordinances, and Summary Reports

  1. Karen Mason (she/her)

    Transportation Planner