What We Are Doing

• Supporting Local Business Community
  The City of Eugene has created a specialized Business Help Team to assist employers as they seek to keep their businesses afloat by answering questions about financing options, reopening guidelines and other topics. The team is working to be flexible to meet the needs of different businesses as rules change and needs evolve. Read more about this work, as well as other information and resources for Business Support.
• Identifying Community Resources
  The City of Eugene is working hard with our partners at Lane County and Springfield to ensure our community has important information about local, state and federal resources to help residents and businesses significantly impacted by the COVID-19 pandemic. All Eugene residents regardless of immigration status are eligible for City of Eugene programs and services.
• Planning for Long-term Community Recovery
  As the City continues to direct resources to recovery measures, we also recognize the need for a Eugene Community Recovery strategy to re-establish a healthy, functioning community that will sustain itself over time. The City of Eugene is taking a “whole community approach” to long-term recovery that includes the social, economic, and physical aspects of the city.
• Providing Emergency Services
  We continue to respond to emergency calls for service, in progress crimes, other high priority life/safety issues, and incidents that require evidence gathering. Our police, fire and medical personnel have the equipment, training and protocols they need to protect themselves and community members. They’ve been practicing, they are ready and they are at work.
• Maintaining Essential Services
  Essential City services are still running. Some are available online, by phone, and by email. See details about City Services - What’s Open?
• Supporting the Unhoused
  In alignment with Lane County Public Health and CDC guidance, the City of Eugene’s COVID-19 initial response strategies to support people experiencing homelessness aimed at reducing the need for people to move around the community and supported a shelter in place approach. As we move through the Governor’s phased reopening, we are shifting from responding to the outbreak to supporting community reopening and recovery. Our goal is to balance the varying needs for safety and recovery. Learn more about Support for Unhoused.
• Fielding Hate and Bias Complaints
  Have you experienced discrimination, hate or bias related to COVID-19? The City’s Human Rights and Neighborhood Involvement Office fields complaints related to housing, employment, public access, and City contracts that occur within the City of Eugene. If you are in immediate danger call 911. If it is not an emergency, report hate and bias activity and concerns online.
• Activated Emergency Operations Center
  We have activated our City’s Emergency Operations Center that is working in conjunction with our partners at Lane County and City of Springfield to maintain critical services, identify community needs and mobilize coordinated responses.