2020 Parking Changes

Ongoing and Upcoming Parking Changes

Your parking dollars are always at work improving and upgrading our facilities as well as streamlining the service we provide.


Gate Arm Access Upgrades to Overpark & Parcade

New entry gate equipment will be installed in the Overpark and Parcade garages starting January 2020.


What’s Happening:

The old Overpark and Parcade garage entry equipment has reached the end of its usable life and is being replaced in January 2020.


How this Affects You:

The new equipment will provide multiple ways to access the garage as a monthly permit holder.


Entry options:

  • License plate recognition: You will be able to enter the garage by registering your license plate on your permit application.
  • Keychain RFID tags will be exchanged for current access cards, one-for-one, at no cost. (Time and date of switch to be determined.)

Important Next Steps:

  1. Please make sure your vehicles are registered to your permit account by logging in at www.thepermitportal.com
  2. Click on "My Profile" to verify your vehicles.
  3. If changes are needed, email Travis Hargitt: thargitt@eugene-or.gov


Starting January 11th: Eugene will Manage Parking Operations In-House 


What’s Happening:

Effective January 11th, 2020, the City of Eugene will no longer contract with REEF (Republic) Parking for operations support.


Key Benefits of this Switch:

  • Permit applications can be processed online from anywhere at www.thepermitportal.com.
  • No physical permit will be issued, as your permit will be your vehicle license plate.
  • For residential customers: Guest permits will also be processed online. More info will be provided as we finalize the process.

More Information:

Overpark and Parcade Garage parking booths will continue to be staffed.


For customer who need assistance with online processing, we will have a Customer Experience Coordinator available at 99 W. 10th Ave. to assist starting January.


Important Next Steps:

  1. Please make sure your vehicles are registered to your permit account by logging in at www.thepermitportal.com
  2. Click on "My Profile" to verify your vehicles.
  3. If changes are needed, email Travis at: THargitt@eugene-or.gov