Community Safety and Services

What's the problem?

Over the past 5 years, Eugene's population has grown and so have our public safety needs. 


In the past 5 years:


  • Eugene 911 calls have increased 21%
  • Police and 911 staffing has remained flat
  • Average wait time has increased by 20 minutes
  • Police are unable to respond to 1 out of 3 calls due to lack of patrol resources
    (when there is no immediate threat to life)

Our Fire & Emergency Medical Service (EMS) face a similar problem. Many of the calls to our Fire & EMS are for people experiencing chronic conditions who need ongoing care or help, but without many resources, they are forced to rely on emergency services.


While many creative programs have been applied to this problem to maximize resources and meet community needs, the growing demand continues to outpace capacity causing critical gaps in community safety and services. 

  1. What's next?
  2. What's been working?
  3. Timeline
  4. Council Presentations / Media Coverage

This summer, the City is reaching out to the community in a variety of ways to get a better understanding of people's concerns and priorities as they relate to community safety and services. 


Seeking Community Input

We will be at the following events throughout the summer to discuss community safety and services. Please stop by to share your feedback. 


  • June 26: Farmer's Market Family Day, Park Blocks, 11 a.m.-1 p.m.
  • July 10: Party in the Parks, Churchill Sports Park, 5:30-7:30 p.m.
  • July 12: Touch-a-Truck, Petersen Barn, 5-7:30 p.m. 
  • July 17: Party in the Parks, Maurie Jacobs Park, 5:30-7:30 p.m.
  • July 19: Family Fun Night, Petersen Barn, 5:30-7 p.m.
  • July 29: Sunday Streets, Downtown Eugene, 10:30 a.m.-4 p.m.
  • August 5: Cal Young Neighborhood Block Party, Wesley United Methodist Church, 12-3 p.m.
  • August 7: Party in the Parks, Bethel Community Park, 5:30-7:30 p.m.
  • August 14: Party in the Parks, Washington Jefferson Park, 5:30-7:30 p.m.
  • August 21: Party in the Parks, Arrowhead Park, 5:30-7:30 p.m.
  • September 7: Fiesta Cultural, Kesey Square, 5:30-8:30 p.m.

Additional Opportunities

As we do this important work, we want to hear from you about your priorities and expected levels of service.