What Have We Heard?

This page provides information about the opinions, aspirations, and needs expressed by community members during the neighborhood planning process. It is organized chronologically, with the latest information near the top of the page.

Neighborhood Priorities Summer 2018

neighbors participate in June community eventOn June 6th and 10th, 2018 nearly 300 residents attended two community events at North Eugene High School. They were asked to identify priorities in the five topic areas of the plan. In addition to these two events, we conducted targeted outreach to underrepresented communities and created an online version of the questionnaire. In total we heard from over 450 people!


Neighborhood Priorities Report Released

This report includes the results of outreach done over summer 2018, where we zeroed in on the key questions within each of the topic areas to identify neighborhood priorities. These neighborhood priorities will provide direction as we draft elements of the neighborhood plan. 

Interactive Web Map

Throughout the fall and winter of 2017, we have been collecting input from residents on what they love about the River Road and Santa Clara neighborhoods, and what they think should be improved. Check out the map to see your contributions and the values and ideas of your neighbors. 

Public Comment Log

We have logged all of the correspondence and public comments we have received so far in this public comment log (last updated March 13 2018). You can download the spreadsheet and sort by date, topic or any of the other fields of information. Then you can click on the document center link in column H to view the original file.

Reaching Out: Fall-Winter 2017


Outreach Reports

The following reports outline what we have heard from the community during the Reaching Out phase that took place throughout fall of 2017. The general outreach report focuses on the public input received at the community event in October, which nearly 400 neighbors attended! 


Knowing that many people are unable or unlikely to attend conventional public meetings, staff also engaged in targeted outreach to maximize the voices included in the process. The inclusive outreach report highlights the results of outreach to youth, low-income residents, people with disabilities, and communities of color. A summary of these results is also available in Spanish on the En Español page. The business and rural outreach report includes the results of canvassing business owners and employees, as well as the results of a workshop held for residents of Santa Clara who live outside the Urban Growth Boundary (UGB).

People who are interested in diving into the detailed data and original materials that support these reports are welcome to download the following files:


Fall 2017 Outreach Video

The following video includes footage from the variety of ways we have been reaching out to the community.

Community Event #1: Reaching Out. October 17 2017

Nearly 400 people turned out (twice as many as we were expecting!) on a Tuesday evening at North Eugene High School. Neighbors shared what they value about living in the River Road and Santa Clara neighborhoods. They also shared their hopes for the future. 

October 17th 2017 Reaching Out Event, Audience

"ASK" Photo Essay

The "ASK" photo photo essay was produced by local photographer Christopher Trotchie. It gives a voice and face to the hopes and needs of the culturally rich and diverse communities in River Road and Santa Clara. The photos and direct quotes depict how residents feel and what they think about the issues they face each day.

The Santa Clara - River Road Implementation Planning Team (2014)

The Santa Clara - River Road Implementation Planning Team (SCRRIPT) laid the ground work for this neighborhood planning process. The community conversations and listening sessions they had with residents in both neighborhoods resulted in this Vision Statement and Key Issues document. The topic areas this plan focuses on are the result of their work.