Amenities

Services and amenities offered at the Eugene Airport:

• ATM - Located across from rental cars in the main lobby and upstairs near Coast to Cascades Cafe. Universal Money Centers Customer Service Number: 800-234-6860
• Baggage Claim 
• Eateries 
• Eugene Airport Navigators – Volunteers who staff the information booth answer questions and give driving directions, etc.
• FedEx drop box and U.S. Postal drop box - Located outside front terminal entrance.
• Heart defibrillators – Located in the terminal lobby next to the information booth, in the A-Gate area across from the gift shop, and in the B-Gate area adjacent to the security check-point.
• Maps and directions – Visitor guides, restaurant guides and maps are available at the Information booth.
• News & Gifts 
• Restrooms – Located in the terminal lobby across from the car rental counters, in the A-gate area next to the gift shop, and in the B-Gate area just past the security checkpoint.
• Ticket Counter 
• TTY public pay phone - Located in the A-Gate area and in the lobby across from the car rental counters.
• Wheelchairs - Available at all airline ticket counters.

Customer Service

The Eugene Airport staff, airline personnel and other service providers strive for excellence in customer service. We welcome your comments and suggestions:

Eugene Airport Administration
Email

28855 Lockheed Drive
Eugene, OR 97402

Ph: 541-682-5430 (Administration)
Ph: 541-682-5544 (Information Booth)
Ph: 541-954-8364 (Passenger Paging Phone)