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Airport Services
Amenities
Services and amenities offered at the Eugene Airport:
- ATM - Located across from rental cars in the main lobby and upstairs near Coast to Cascades Cafe. Universal Money Centers Customer Service Number: 800-234-6860
- Baggage Claim
- Eateries
- Eugene Airport Navigators – Volunteers who staff the information booth answer questions and give driving directions, etc.
- FedEx drop box and U.S. Postal drop box - Located outside front terminal entrance.
- Heart defibrillators – Located in the terminal lobby next to the information booth, in the A-Gate area across from the gift shop, and in the B-Gate area adjacent to the security check-point.
- Maps and directions – Visitor guides, restaurant guides and maps are available at the Information booth.
- News & Gifts
- Restrooms – Located in the terminal lobby across from the car rental counters, in the A-gate area next to the gift shop, and in the B-Gate area just past the security checkpoint.
- Ticket Counter
- TTY public pay phone - Located in the A-Gate area and in the lobby across from the car rental counters.
- Wheelchairs - Available at all airline ticket counters.
Customer Service
The Eugene Airport staff, airline personnel and other service providers strive for excellence in customer service. We welcome your comments and suggestions:
Eugene Airport Administration
28855 Lockheed Drive
Eugene, OR 97402
Ph: 541-682-5430 (Administration)
Ph: 541-682-5544 (Information Booth)
Ph: 541-954-8364 (Passenger Paging Phone)
Contact Us
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Eugene Airport
Open at 3:30 a.m.*
Ticket Counter
* Ticket Counter hours vary by airline and are subject to change without notice.
Terminal Building
28801 Douglas Dr.
Eugene, OR 97402
Information Booth
Ph: 541-682-5544
Passenger Paging
Ph: 541-954-8364
Airport Administration
28855 Lockheed Dr.
Eugene, OR 97402
Ph: 541-682-5430
Email
Hours
Monday-Friday, 8 a.m.-5 p.m.
Airport Operations and Badging Center
28827 Lockheed Dr.
Eugene, OR 97402
Ph: 541-682-5430
Hours
Monday-Thursday, 8 a.m.-5 p.m.
Friday, 8 a.m-12 p.m.
(excluding holidays)