CLCC Governance and Administration

Central Lane Communications was established as a regional consolidated communications center in April, 1985. We are now located at 1735 W 2nd Avenue, Eugene.


Organizationally, Central Lane Communications a division of the Eugene Police Department. Our management team and their responsibilities include:


Pamela Collett

9-1-1 Director
Division Manager
  • Division level management
    for 911
  • Technical Team

Cindi Harper

Central Lane
Operations Manager
  • 911 operations oversight(regional call taking & dispatch)
  • Personnel hiring and training
  • Quality assurance
  • Section budget
  • Work Plans

Rob Poirier

Central Lane
Technology and Quality Improvement Manager
  • Emergency preparedness
  • Oversight of the technical side
    of the operation (radio systems,
    telephone and computer aided dispatch)
  • Regional coordination
  • Accreditation
  • Policy


In addition, as a recipient of State 911 tax funds, CLCC is also advised by a PSAP (Public Service Answering Point) Board. More information about the PSAP board can be found here.