The Eugene Police Department received 29 Commendations in the month of October 2009.  Click Here to read additional samples from this month.

Each year, Eugene's police officers, 9-1-1 call takers, and other employees have thousands of contacts with people. In some cases, individuals may question why an incident was handled in a particular way. Or, they may wish to acknowledge the employees involved. 

The Eugene Police Department values the feedback it receives from the community as a means to evaluate current policies. For example, if a particular policy routinely generates questions from citizens, the policy may need to be changed, or employee training may need to be increased in that area.

The Eugene Police Department takes people's concerns seriously. We believe the public is entitled to efficient, fair, and impartial service. We investigate all allegations of employee misconduct, respond to service complaints and inquiries about employee actions or department policy, and document all commendations received from the public.

We investigate allegations and service complaints for these reasons:

1. To protect citizens from actual misconduct by an employee;
2. To protect the department and those employees who conduct themselves appropriately; and
3. To identify policies and procedures that may need review or change, and to find ways to improve the quality of our service to the community. 

How can I file a complaint?

Complaints regarding a Eugene Police Department employee are handled by the City of Eugene Police Auditor's Office.  For additional information on filing a complaint or to submit an online complaint form visit the Auditor's website listed below.

City of Eugene Police Auditor's Office
800 Olive Street
Eugene, OR 97401
(541) 682-5016
http://www.eugene-or.gov/policeauditor