~ Posting for the position of 9-1-1 Calltaker/Dispatcher is open ~
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When posting is open, you may apply online at: www.eugene-or.gov
Accessible work stations are available. Our goal is to have a work force that reflects the diversity found in our community. We encourage people of color to consider this opportunity. Preference may be given for fluency in Spanish or Asian languages.
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Central Lane Communications operates 24 hours a day, 7 days a week. Employees work 4 -10 hour shifts a week, with 3 consecutive days off. Employees alternate between a 6 month day and night shift, which are selected by seniority.
Employees currently work 4 overlapping shifts. Those shifts are:
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Early Day Shift / 7:00 a.m. to 5:00 p.m.
Late Day Shift / 11:45 a.m. to 9:45 p.m.
Early Night Shift / 4:45 p.m. to 02:45 a.m.
Late Night Shift / 9:30 p.m. to 7:30 a.m. |
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Each shift starts with a 15 minute briefing to share information and discuss any issues.
Full staffing of the Communications Center includes forty-six Communications Specialists, six line level supervisors, one training supervisor and one system analyst. Minimum shift staffing requires one Communications Supervisor and eight Communication Specialists during peak hours and one Communications Supervisor and seven Communications Specialists during off-peak hours. Peak hours are between 11:00 a.m. to 3:30 a.m. and off-peak hours are from 3:30 a.m. to 11:00 a.m.
