The Shift Operations Division, headed by Deputy Chief Randy DeWitt, is responsible for the Department's line personnel. Line personnel work a 24/48 schedule (24 hours on-duty, 48 hours off-duty). Each shift includes two Battalion Chiefs and approximately 50 personnel composed of Captains, Engineers and Firefighters. All line personnel are cross-trained as Emergency Medical Technicians and respond from the City's 11 fire stations. In addition to providing fire suppression, rescue, and emergency medical services, Shift Operations performs highrise operations, wildland firefighting and wildland/urban interface coverage.  Key ongoing projects include the merger with Springfield Fire & Life Safety, refinements to automatic and mutual aid relationships, and short- and long-term deployment planning.