Eugene, OR Website

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Airport - Access ID

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1. What type of Airport Identifciation Media do I need?

SIDA- Allows access within the Security Identification Display Area of the passenger terminal and ramp, and other approved areas. Use the SIDA / Sterile application form to request this badge.
Sterile- Allows access within the sterile area of the passenger terminal only. Use the SIDA / Sterile application form to request this badge.
Cargo SIDA- Allows access within the Security Identification Display Area of the Air Cargo building and ramp. Use the SIDA / Sterile application form to request this badge.
Contractor- Allows access within the Airport Operations Area (excluding SIDA and Sterile areas). Use the Contractor / Vendor application form to request this badge.
Hangar- Allows access within the North, South and East General Aviation hangars. Use the Hangar application form to request this badge.

2. What if I need to renew my Access Identification?: Airport Identification must be renewed bi-annually to allow uninterrupted access. For those who have a need to operate a vehicle within the AOA as part of their official duties, a bi-annual driver training class is also required.

You may renew your ID up to 30 days prior to your expiration date. For renewal please download the appropriate renewal form and call 541-682-5430 to schedule a 15-minute appointment.

If you need to attend driver training, please download the appropriate renewal form and call 541-682-5430 to schedule your driver training. Bring your completed renewal form with you. Access Identification Badges will be distributed at the completion of training.

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Central Services - Finance - Accounts Receivable - Transient Room Tax (TRT)

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1. Who must pay the tax?: Anyone who stays overnight in a temporary rental unit or space designed for occupancy.

2. Who collects the tax?: Any owner, person and/or operator of a temporary rental unit or space is responsible for collecting the tax at the time the fee for staying is paid.

3. How much is the tax?: The tax rate ranges from 7% to 9.5% as the rate pertains to the property location within Lane County.

4. Who is exempt from paying TRT?: Federal employees that are on Federal Government business

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City Prosecutor

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1. I received a subpoena and can't appear. What do I do?: Go to the Trial Information page for information about your subpoena. Trial Information

2. I received a subpoena and I don't know anything about the case: Go to the Trial Information page for information about your appearance. Trial Information

3. I received a citation but can't make my court appearance date. What can I do?: If you have received a citation and can't make your court appearance date, contact Municipal Court at 541-682-5400 for information.

4. Can I discuss my case with the Prosecutor?: The City Prosecutor may discuss your case with you as long as you are not represented by an attorney. However, if you are represented by an attorney, the Prosecutor can only speak to your attorney.

5. How do I get a copy of my police report?: Go to the Reports and Discovery page to view details about obtaining police reports. Reports and Discovery

6. How do I order copies of videos, photos, or other special discovery?: Go to the Reports and Discovery page to view details about obtaining police reports. Reports and Discovery

7. I was the victim of a crime. What do I need to do?: Go to the Crime Victim's Assistance page to view details about victim's advocate services. Crime Victim's Assistance

8. I was the victim of a crime and would like to get a copy of the police report. What do I need to do?: Go to the Reports and Discovery page to view details about obtaining police reports. Reports and Discovery

9. Can I attend an arraignment or other court appearance?: Court appearances are open to the public.

10. I want to file charges against someone. How do I do that?: You would need to contact the police department to make a report. Police Department Website

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Cultural Services - Community Events - For Event Organizers

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1. What does it cost for Police Services at an event?: Traffic and Patrol Officers are $75 per hour, and supervisory officers are $85 per hour.

2. Is it possible to use the City's downtown parking garages and lots for special events?: Yes, if your guests pay for parking during the normal paid times, or you compensate the city for the use of the spaces. Also, the top level of the City's three parking garages are available for rent. For information about allowed activities, crowd sizes, safety issues and rental costs, contact the Parking Services Office, 541-682-5729.
Parking Services

3. What does it cost to block the use of parking spaces with meters and spaces in City-owned lots and garages?: $6.48 for metered spaces; $5.00 per day for spaces in City-owned lots and garages.

4. Is it possible to use vacant lots near our site for event parking?: Yes, if you get permission from the property owner, and have your parking plan approved in Eugene Planning & Development. Contact the Permit & Information Center, 541-682-5086. Permit Information

5. What if I need to close city streets and intersections for my event?: Complete and submit the online Event Notification Application to alert Police Services and Transportation staff about your proposed impact areas. You will be contacted within 7 days by City staff to talk about right-of-way issues, costs and permits.

6. What if I plan to serve alcohol at my event?: You (or your vendors) will be required to hold a current Oregon liquor license, and present proof of your "Host Liquor Liability Insurance". Please see the Oregon Liquor Control Commission for current rules and permit requirements.

7. Where can I purchase special event liability coverage?: Consult with your insurance provider to see about obtaining coverage. Also, the City of Eugene has access to special event liability insurance for activities on city premises, and in some cases, for coverage at other locations in the city. Contact Cathy Joseph in Risk Management at 682-5669 for assistance.

8. What type and amount of insurance do I need?: Generally, the City of Eugene requires $1,000,000 combined single limit of general liability insurance coverage for special events held on City premises. Factors such as the type of event, expected attendance or unusual hazards are considered when determining insurance requirements. Liquor liability insurance is mandatory if alcohol is served. Consult with your special event coordinator for specific requirements

9. How do I get permission to host an in-street party for my neighbors?: The City encourages gatherings in local communities and has an inexpensive permit that includes guidelines for safely and legally hosting an event on a neighborhood street. There is a Block Party Permit form available on this home page.

10. I want to have a wedding in a City Park. Do I have to notify the City and/or rent the park or shelter location?: Yes. Contact the Parks and Open Space Division at (541) 682-4800 for availability information, and click Park Use Permit on the home page for the form.

11. At our event we are serving free food that we prepared at home, or food that will be provided by our guests in a potluck. Do we need City approval, a permit and/or insurance?: Yes. Click Community Center and Swimming Pool Rental Application on the home page for rules and guidelines for recreation facilities. For park rentals click Park and Picnic Shelter Standard Use and Special Use Permit on the home page. For large scale events that will include food sales, please see Lane County Environmental Health Services, 775-328-2620.

12. How can I participate as a vendor at an event?: Vendors must have explicit permission from the event organizer, which includes agreeing to the organizer's standards and requirements and possibly paying fees. Please contact the event organizer directly to participate as a vendor at their event.

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Eugene Human Rights Code - Housing

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1. What can I do if I believe I am a victim of housing discrimination?: If you believe you have been the victim of housing discrimination, you may file a complaint with the Department of Housing and Urban Development (HUD), the Fair Housing Council, or file a lawsuit in state or federal court. You must file the complaint with HUD within one year of the housing discrimination incident. If you choose to file your own lawsuit in federal or state court, you must do so within two years of the incident. In addition, the Equity and Human Rights Center may provide referral assistance where appropriate.

2. What is housing discrimination?: Housing discrimination is the illegal practice of denying an individual or group the right to buy or rent a home based on race, color, religion, national origin, sex, disability or family status.

3. What is the Fair Housing Act?: The Fair Housing Act prohibits discrimination on the basis of race, color, religion, sex, national origin, familial status or disability by housing providers.

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Graffiti Removal

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1. What Is the Law on Graffiti?: Under state law, "unlawfully applying graffiti" and "unlawfully possessing graffiti implements" are violations and punishable by a fine. In addition to a fine, a defendant may be ordered to perform hours of community service in order to remove graffiti. A person can also be charged with criminal mischief, which can be a misdemeanor or felony charge, depending on the dollar amount of damage or restoration costs. These crimes are punishable with higher fines and the possibility of jail time.

2. Who Causes Graffiti?: Taggers
Taggers seeking underground recognition and fame cause almost all of the graffiti in Eugene-Springfield. "Tags" take the form of often unreadable words or initials, elaborate designs or bubble-style letters. Tags can derive from a unique name, street name or moniker. Taggers' tools are spray paint, large-tipped pens, devices that etch glass, or adhesive material used to apply tags to a surface. A group of taggers are called a "crew," and a common value among crews is non-conformity to rules or authority. Taggers often refer to themselves as "street artists" or "writers" and to their tags as "art." They don't view their acts as unlawful, believing that tagging is self-expression. However, their acts of vandalism to public and private property add up to thousands of dollars in restoration costs every day.

Gang Graffiti
Graffiti is a gang's means of identifying "turf," proclaiming superiority over other gangs, and issuing challenges and threats to rivals. Unlike tagger graffiti, this type of graffiti will commonly spell out a gang name, their geographic area or a numeric identifier. It can sometimes show an entire list of gang nicknames called a "roll call" or "roster."

Skinhead/Hate Crime Graffiti
Rather than using graffiti to claim turf or intimidate rivals, racist skinheads use graffiti to spread racist and neo-Nazi beliefs. Their intimidation also targets Jews, people of color, gays and lesbians.

Whether it is gang related, hate crime or tagger graffiti, the result is the same: decreased property values, vandalized public assets, and increased fear and anger among residents, business owners and other citizens.

3. What are the Effects of Graffiti?: Psychological Effect of Graffiti
Graffiti makes people feel that the neighborhood is being lost to gangs and lawlessness. If allowed to remain, graffiti becomes the first sign of urban decay, sending a highly visible message of lawlessness and a neighborhood unconcerned about its appearance. It instills fear and a feeling of vulnerability.

Economic Effect of Graffiti
When graffiti exists in a neighborhood, outsiders who may be considering opening a business or buying a home are likely to feel uneasy; they may choose to look elsewhere. Who wants to move to a blighted, decaying community? In addition, longtime residents and business owners may also think about relocating before it's too late!

Graffiti undermines community development, especially those efforts aimed at bringing in new businesses. Neighborhoods blighted by graffiti may find it particularly difficult to attract revitalizing investments. In addition to long-term effects, the immediate cost of removing graffiti can run into tens of thousands of dollars in private and public expense.

Graffiti attracts Graffiti
Taggers derive a certain excitement and thrill to tag in as many places as possible, and they often compete for recognition. Allowing graffiti to remain is equivalent to the "broken window syndrome" - leaving one broken window unrepaired will attract breakage in others as well.

In addition to being an attractive nuisance, graffiti also invites violence. Gang members intentionally deface other gangs' graffiti, perpetuating the cycle of violence. To allow another gang's graffiti to go unchallenged is contrary to the essence of gang philosophy.

4. How Does Public Works Remove Graffiti?: Public Works has regular routes that cover areas that are frequently tagged. These routes include specific areas of town, bike paths, and bridge structures. The department also receives reports of graffiti from citizens, neighborhood groups, the Police Department, and other City employees.

Starting July 1, 2010, funding for graffiti abatement on private property was eliminated. City staff will continue to routinely remove graffiti from the public rights of way and City-owned facilities. Private property owners and residents are encouraged to remove graffiti because prompt removal discourages additional graffiti. We also encourage reporting all graffiti to the reporting center so it can be tracked by local law enforcement.

When someone reports graffiti to the front office of Roosevelt Yard, staff is usually able to conduct a field visit within two working days. Most times Public Works can take care of the problem on the first visit. Sometimes staff needs to come back later with a pressure washer trailer. When this happens, similar work is coordinated for efficiency. In these cases it might take a week to get back to remove the graffiti. Reports of gang-related, hate-related and obscene graffiti are dealt with immediately during normal working hours.

Although Public Works does not remove graffiti on private property, we encourage reporting of graffiti, particularly offensive words and images, and we are available to advise property owners on techniques for removing graffiti.

Removing graffiti can be easy, but oftentimes extremely difficult and expensive. Public Works uses several methods, picking the best one for each tag and surface. Choices include a hot water pressure washer, paint, replacement of the item that was vandalized, and cloth, elbow grease and an environmentally friendly chemical.

Report graffiti. Call Public Works Maintenance at 541-682-4800 or email PWM.

5. What is the Huckleberry Patrol?

Huckleberry Patrol is a volunteer-driven graffiti abatement effort that helps businesses in the midtown area (11th to 15th, Charnelton to Ferry). Two-person teams travel by bicycle in the midtown area to locate, document, and remove and/or paint over graffiti.

In May 2007, the Eugene Police Department launched Huckleberry Patrol, a new volunteer-driven graffiti abatement effort. Team members travel by bicycle in the midtown area (11th to 15th, Charnelton to Ferry), working in two-person teams to locate, document, and remove and/or paint over graffiti.

The team is limited to the midtown area because there are only seven members. Some team members have regular shifts, while others schedule their shifts as they are available. Shifts tend to be weather dependent.

Some midtown businesses have filled out hold harmless agreements, allowing the volunteers to remove any graffiti they find on their property. If the volunteers locate graffiti on private property where there is no hold harmless agreement on file, they can approach the business, offer their services, and have the business owner fill out the form at that time. Businesses also contact the Volunteers in Policing Program requesting that the Huckleberry Patrol respond to their business to remove the graffiti. The volunteers use paint and supplies donated by local businesses. Businesses can also provide their own matching paint for the volunteers to use. Digital photos of the graffiti are downloaded and stored in a graffiti photo folder.

For more information:

Midtown businesses wanting to participate in Huckleberry Patrol can call 541-682-5287 to join
Citizens interested in joining the Huckleberry Patrol as volunteers should call 541-682-5355
Email Carrie Chouinard

6. What Can I Do About Graffiti?

If you see graffiti or tagging in progress, call the Police Non-Emergency number at 541-682-5111. That same tagger may cause tens of thousands in property damage unless he or she is stopped.
If you have information about the identity of a graffiti tagger, call the Graffiti Tip Line at 541-682-8848. If your information leads to an arrest, you may be eligible for a cash reward.
To report new graffiti, call the Eugene Public Works Department at 541-682-4800. The sooner graffiti is reported and painted over, the better.

7. What is Eugene Doing to Fight Graffiti?: The City’s Police and Public Works Departments have an active anti-graffiti program, which includes a computerized system for photographing and tracking graffiti. The graffiti database is capable of linking graffiti or tag designs to specific individuals, and it also can be used to identify problems and trends in geographic areas in order to focus graffiti-suppression efforts. The City also has a public education and information campaign focused on reducing the tolerance for graffiti in our community.

Each year the City of Eugene removes over 5,000 tags on public property, including USPS mail boxes and utility-owned surfaces. We have regular routes that cover areas that are frequently tagged, including specific areas of town, bike paths, and bridge structures. When someone reports graffiti we usually conduct a field visit within two working days. Gang-related, hate-related and obscene reports are dealt with immediately during normal working hours.

Public Works does not remove graffiti from private property.

Download our Graffiti Brochure or, use the online Graffiti Reporting Center.

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Human Resources - Employment

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1. Does the City have more career opportunities that aren't posted on the website?

You can only apply for positions that are currently open and posted in our Current Job Openings.

If you would like to be notified of future positions as they open, please visit Notify Me of Future Jobs.

Select each job category that interests you
Fill out your name and contact information
Click the “Submit Request” button
Now, each time a position whose category matches one of the categories you've chosen opens, you will receive an email notification

2. How can I check on the status of my application?: Check the Status - Recently Posted Jobs is updated regularly throughout the selection process, and is your best source of information regarding the current status of each position.

The selection process varies according to the position, and can range from two weeks to several months, depending on the process.

3. How can I retrieve my username and/or password for my GovernmentJobs.com account if I forgot them?

City of Eugene staff cannot retrieve username or password information.

You can retrieve your username or password yourself:

Go to GovernmentJobs.com
Select the “Career Seekers tab” to access the login page
Click the "I Forgot My Username and/or Password" link

For a step by step demonstration, watch this video.

If you continue to have problems, please contact our vendor, NEOGOV:

Call 1-877-204-4442
Select option #2
Then select option #1

4. How do I apply for a position with the City of Eugene?: The City of Eugene only accepts online applications for positions that are currently open and posted in our Current Job Openings.

For an overview of the hiring process, helpful tips and a list of public computer access locations, please visit How to Apply.

5. If I want to apply for multiple positions, do I have to submit an application for each position?: Yes. But our online application system, GovernmentJobs.com allows you to create and store multiple job applications from your original application.

6. Who do I contact if I am having problems with my application or my GovernmentJobs.com account?

For assistance with your GovernmentJobs.com account, please contact the vendor, NEOGOV directly:

Call 1-877-204-4442
Select option #2
Then select option #1

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Main

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1. How do I contact a city/county department?: Visit the Staff Directory to find all department and staff contact information.

2. Where can I find the answers to my frequently asked questions?: Use the FAQs module to easily find answers to the questions you ask the most.

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Park Rental FAQs

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1. How do I reserve a space in a City park?: Reservations are processed on a first come, first served basis and require a completed Standard Use and Special Use Permit Application and the park permit application fee. After receipt of the aforementioned items, park staff has two weeks to review, process, and render a decision on your permit application. A copy of the decision form will be mailed regarding the status of your park reservation request.

2. If I am planning a potluck, private picnic or barbeque, do I really need to obtain a temporary restaurant license from Lane County Health like the application indicates?: If you are planning a private party in which food is not being sold or distributed for donation and attendees are limited to invitees or members only, then you do not need a temporary restaurant license. However, if food is catered or served, sold, or distributed to the public, you must obtain and provide proof of licensure. Check with Lane County Health (541)682-3731 for more information.

3. What if I plan to set up a canopy, tent, stage, or other equipment?: A site plan is required for tent, canopy, stage, portable restroom, booth, and/or other equipment placement. Because of irrigation, utilities, and turf concerns, the Parks and Open Space office must be notified if any stakes, posts, spikes, or other objects will be driven into the ground.

4. What if there will be alcohol served or brought by attendees at my event?: You (or your vendors) will be required to present proof of your “Host Liquor Liability Insurance.” See Park Rule 1.007 for complete details. Check with OLCC for current rules and permit requirements.
No hard liquor or glass beverage containers are allowed within City parks per Park Rule 1.007 (2)(a) and 1.071.

5. Where can I purchase General or Host Liquor Liability Insurance?: Consult with your insurance provider to see about obtaining coverage. (The City of Eugene also has access to special event liability insurance for activities on City premises. Contact Risk Services staff at 541-682-5665 for more details, and check the Recreation Department's Special Event Page.)

6. Are water and electricity available to the public in the parks?: There are only a few locations where utility access is available and these are accessible only to permit holders for the date and time they have successfully reserved. Water and electricity are available at Shelters 1 and 2 in Alton Baker Park, the F.M. Wilkins Shelter in Hendricks Park, and in Washington Jefferson Park. Electricity is also available in the Owen Rose Garden gazebo.

7. Which parks have grills?: No City of Eugene park has a barbecue grill available to the public. However, you may bring a briquette or gas barbecue to your event as long as you are in a developed park, the fire is never left unattended, and you carry out all coals and ash. The briquette or gas barbeque may not be located inside a sheltered structure area.

8. Is it OK to empty ice chests in parks?: Please do not empty ice chests in the parks as it kills the grass.

9. Can I reserve an entire park?: Parks must still remain open to the public during events. Holding a park permit does not grant exclusive use of an entire park. Areas such as playgrounds, gardens, and wading pools are not open for reservation to the public.

10. What are park hours?: Most City parks are open from 6 a.m. to 11 p.m. The Hendricks Park Shelter is available only from 9 a.m. to 10 p.m.

11. What happens once I turn in my park permit application materials?: When the City receives a completed application along with the application fee, staff will put your event on the reservation calendar to hold a place for the event during processing. The City has two weeks to render a decision on your application and you will be notified via mail of the status of your permit application.

12. How can I participate as a vendor at an event?: Please contact the event organizer directly to participate as a vendor at their event.

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PDD - Building - Commercial

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1. What is the purpose of building codes and permits?

Building codes establish minimum requirements for buildings that safeguard the public health and safety. Permits are the official recognition that the building has met the standards of the building codes. While building codes cover a number of areas, some of the most important purposes are to ensure that:

Buildings are strong, stable and structurally sound
There are enough exits and that they are accessible in case of an emergency
Sanitation systems work correctly
There is enough light and healthy air in the building
Life and property are safe from fire and other hazards
Firefighters and other emergency responders will be able to access the building and provide help during emergencies

2. What codes apply to my project?: For a list of current applicable codes, please refer to Codes in Effect .

3. Is there any work I can do on commercial property without a permit?: Most work done on a commercial property requires a permit. For the list of exemptions, refer to the Oregon Structural Specialty Code 2010 Edition, OSSC 105.2 Work Exempt from Permits.

4. How do I get a permit for work that’s already been done?: Our goal is to work with an owner to ensure that the building is safe and to protect the public. If a permit was not obtained for previous work, you may not necessarily have to tear the project down and start over. Plans can be submitted that show the work that was done without a permit. If the alteration meets applicable code, it can be approved, however our inspectors will not approve something they cannot see and may require sections of wall or roof covering be removed to verify the construction meets code. There can be no guarantee that some changes may need to be made, and some may not be easy to accomplish. Penalties can be levied for those who refuse to comply with the law.

5. Can I prepare my own plans?

You can prepare your own plans for any of the following:

Construction, addition or remodeling of a single family dwelling or duplex
Construction, addition or remodeling of any building where the resulting ground floor area is 4,000 square feet or less and the height form the lowest floor to the highest ceiling is not more than 20 feet
Interior remodels where no structural work is done and there is no change of occupancy or use

6. How detailed do the plans need to be?: Plans must clearly distinguish between existing conditions and proposed work. The requirements for plans will change depending on the scope of work of your project. Staff will review your plans and go over a checklist to determine if all the components are there for plan review. Complete plans help make the permitting process smoother and faster.

7. How many sets of plans do I need to submit for my commercial project?

The number of plan sets is determined by the type of project:

New commercial buildings require five (5) sets of plans.
Interior remodels require three (3) sets of plans.

8. Who can apply for a permit?: The owner, contractor, or authorized agent can apply for the permit.
When it is required that documents are prepared by a registered design professional, you will be required to indicate who will be the responsible professional in charge when submitting the application.

9. What are my permit fees going to be?

While we are not able to provide you with an exact estimate of permit fees, our office does publish a Commercial Fee Estimating Guide that provides a description of fees and tips for calculating the costs.for your project.

The most complex fee calculation for your project will be System Development Charges (SDCs). Although we are unable to provide an estimate of SDC's, our Public Works staff will be happy to explain the methodology for calculating this fee. Because SDC's often will be a significant amount, be sure to take this into consideration when planning your project.

10. Do I have to hire a licensed contractor to do the work?: Typically you must hire a contractor for any work to a commercial building. There are some exceptions if you are the owner of the building acting as the general contractor. For complete information check with the Oregon Construction Contractors Board at 503-378-4621.

11. What is the local wind speed and snow load?: The design wind speed is 95 miles per hour. The ground snow load is 20 pounds per square foot (psf). The minimum roof snow load is 20 psf. If the roof can retain water there is an additional 5 psf water load to be added on commercial and multifamily projects.

12. What is Eugene’s seismic zone?: Our area is typically in seismic design category D for commercial buildings and D1 for residential buildings. The US Geological Survey has additional information that will assist in design.

13. Do I need fire sprinklers in my building?

Fire sprinklers are not typically required in single family dwellings or duplexes. However, there are projects where either fire department access or firefighting water (hydrants) are not adequate and sprinklers may be the most effective alternative.

New multi-family apartments constructed under the Oregon Structural Specialty Code (OSSC) require fire sprinklers.

Sprinklers may be required in new commercial buildings, additions to commercial buildings or a change of occupancy. Requirements for sprinklers are noted in the OSSC and the
Fire Code (OFC). Each project requires individual review.

14. What plans can be submitted as deferred submittals?: Fire sprinkler and alarm plans are usually deferred submittals. Other items proposed for deferral need to be indicated as part of the permit application and will be accepted on an individual basis.

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PDD - Building - Fire

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1. Can I have an outdoor fire in a fire pit or fire ring in my backyard?: You can have a backyard fire within the city limits of Eugene for the purposes of preparing food only. Backyard fires are prohibited per City code 6.200. If you are within the urban growth boundary but not within the city limits, check with Lane Regional Air Pollution Authority at 541-736-1056 or with your local fire district.

2. How does the minimum Gallons per Minutes at fire hydrants work and who's in charge?: Required water flow for fire hydrants is determined by the size of the building and the construction type. Requests for fire hydrant flow information need to be made to the EWEB Water Division at 541-685-7326 or FAX 541-685-7326 Attention: Water Division Operations. Code requirements are available in Appendix B of the Fire Code (OFC).

3. Will I need to sprinkler my new building/house?: The requirements for fire suppression systems in a single family dwelling are determined by the size of the home, the available water supply at the street and the relative ease of access for the fire department to the house. The requirement for sprinkler systems for commercial buildings are found in the Oregon Structural Specialty Code (OSSC).

4. What will my Fire fees be for my permit? Sprinklers? Alarms?: Fees assessed for fire permits are found in the Construction and Development Fee Schedule.

5. What do you look at during the Fire inspection?

The inspections can vary depending upon the scope of the project.

Typical items inspected are:

Checking for proper installation and function of the fire alarm and fire sprinkler systems
Fire extinguisher placement
Address visible from exterior of building
Lock box placement
Other issues depending upon scope of permit

6. Where is the fire hydrant for my project?: Fire hydrant information can be found through the Regional Land Information Database (RLID). Choose option:
Quick Look
Locate nearest Eugene-Springfield fire station and hydrant

7. Do I really need to submit a complete Hazardous Materials Inventory Sheet (HMIS)?: If requested, a complete Hazardous Materials Inventory Sheets (HMIS) is needed. Without complete information about the types and quantities of hazardous materials the plan reviews cannot be completed and your permit cannot be issued.

8. How high can storage be stacked without needing sprinklers? With sprinklers?: You can stack items between 6 -12 feet high depending upon the product and the building construction. There are circumstances where a building has a sprinkler system and high-piled storage is still not allowed. If you have questions you should check with your sprinkler contractor or contact the Deputy Fire Marshal at 541-682-5086.

9. Where can I get a copy of the Yellow Book (Fire Protection System Design, Installation & Maintenance Guide0?: The Yellow Book can be ordered through Oregon Fire Marshal's Association . The order form must be completed and mailed with a check.

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PDD - Building - General Permits

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1. Why do I need a permit?: Permits are critical to both new construction and the home improvement process, helping to protect what is many families' biggest investment. Permits, and the accompanying inspection by building experts, provide protection by ensuring safe workmanship and eliminating costly construction missteps before they happen. Permitting can be a simple, straightforward process.

2. Who can apply for a permit?: The owner, contractor or authorized agent may apply for and obtain a permit. When a permit is issued on a property, the owner is not automatically notified.

3. What are my permit fees going to be?: Each project is different and we cannot provide firm estimates but do offer resources to aid your planning. The Single Family, Duplex, and Townhouse Fee Estimating Guide and Commercial/Resdiential Fee Estimating Guide provide a description of fees and tips for calculating your costs. If you have questions regarding fees please contact our staff at 541-682-5505.

4. Can I pay my fees online?: Not at this time. You can pay by phone at 541-682-5505.

5. How long does it take to get a permit?: The Review and Approval Times page provides current information for review and approval of permits over the last 30 days. The length of time required to obtain your permit will depend on the complexity of your project and the completeness of your plans.

6. How long will my application remain active?: Permit applications are good for 360 days from the date they are submitted. Timely responses to requests for additional information during plan review will help ensure permit approval before the application expires. Because code changes may occur, a new application with plan check fees is required after an application expires, and the project will need to conform to the codes in effect at that time.

7. How long will my permit remain active?: Most permits are valid for 360 days from the date they are issued, except stand-alone electrical permits which are valid for 180 days. Each time you request an inspection, the permits expiration date will be extended for another 360 days.

8. Why do I need an erosion permit?: Find the comprehensive answer.

9. Why is my electrical/plumbing permit on hold?: State law requires an electrical signing supervisor to sign an electrical permit and take responsibility for the work. Our office will issue the permit without the signature but a signed application must be received by the office prior to requesting an electrical inspection. If the signed application has not been received by the time the permit is ready to be issued, your electrical permit is placed on hold.

State law also requires that the plumbing contractor be identified for each issued plumbing permit. If you do not know who the plumbing contractor will be at the time your permit is issued, the plumbing permit will be placed on hold until you provide us with that information.

10. How can I look up permit information on my property?: You can search our Building Permit database for permits applied for as of June 1998. If the structure was built prior to 1998 you might want to consider submitting a Record Search Application. There is a $20 non-refundable application fee which will pay for the first 45 minutes of research through older permit records.

In accordance with State guidelines, our office does not keep residential plans beyond two yaers after the completed date of the project. We do keep plans for commercial projects. After the commercial project has been completed the plans are stored on microfilm. The view microfilmed plans that are available before deciding if you would like copies of plans, please submit a Record Search Application Staff will contact you to set up an appointment time that will work for you.

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PDD - Building - Inspections

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1. What inspections are needed for my project and in what order should I request them?: The required inspections for your project are listed on your permit documents. They are typically listed in the order you will need to request them.

2. How do I request an inspection?: Inspection requests can now be scheduled online.

Inspection requests can also be phoned into our IVR (interactive response system) system at 541-682-5282. Requests received after 7:00 am will schedule for the following business day.

3. Can I request a specific time for an inspection?: Due to the large volume of inspection requests we do not schedule specific times. You may request an inspection in the am or pm but we do not guarantee that we will be able to honor your request. However, when making your request you can leave your phone number and request that the inspector contact you 20 minutes prior to arriving on your site.

4. Why is my electrical permit on hold so that I cannot request an electrical inspection?: Per state law, an electrical permit requires that the electrical signing supervisor sign the permit taking responsibility for the work. Our office will issue the permit without the signature but a signed application must be received by the office prior to requesting an electrical inspection. If the signed application has not been received by permit issuance, your electrical permit is placed on hold.

5. Why is my plumbing permit on hold so that I cannot request a plumbing inspection?: State law requires that a plumbing contractor be identified for each issued plumbing permit. If you do not know who the plumbing contractor will be at the time your permit is issued, the plumbing permit will be placed on hold until you provide us with that information.

6. Can I schedule inspections outside normal hours?: Building and Permit Services offers Saturday inspections for homeowners and contractors. We perform Saturday inspections once per month for building, mechanical, plumbing and electrical for residential customers and building and mechanical for commercial customers.
To request a Saturday inspection, please contact Inspection Support staff at 541-682-5283 to get on the log for the Saturday you need. You cannot phone in the inspection request to our regular inspection request number. You must actually speak with a staff person. We schedule these inspections in advance and the day fills up quickly so plan ahead.

7. How can I get in touch with my inspector?: If you know which inspector you need to contact, please refer to our staff directory. If you are unsure of which inspector is assigned to your project, please contact inspection support staff at 541-682-5283.

8. Why was my inspection held over?: Due to a variety of factors like receiving more inspection requests than we can handle in a day, or employee absences, or inspector trainings, we do not always have sufficient staff to perform every inspection requested. If you are being held over, you will receive a telephone call the morning of the scheduled inspection to notify you of the holdover. Your inspection will then become a priority inspection for the next day and you will not be held over again.

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PDD - Building - Land Use

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1. What is my property zoned?: A zoning map is available online to determine the zoning of a specific property.

2. What is zoning?: Land in Eugene is zoned to provide areas suitable for certain types of development. The base zone provides a set of regulations governing the uses, lot size, building setbacks, height and other development regulations. Property may also be subject to an overlay zone which establishes additional regulations beyond the base zone to address specific community objectives.

3. Where can I build on my property?: Find the comprehensive answer.

4. Can I create an additional house or dwelling on my property?: The answer to this question is based on the zone a property is located in. For example, if a property is located in Low Density Residential (R-1), a secondary dwelling unit may be permitted as long as it meet zoning code standards. See the Secondary Dwelling Unit information handout for more information. For information on additional dwellings in other zones see the Multifamily Permits page.

5. Can I build a fence without a permit?: Fences up to 6’ high can be built without a permit but must still meet land use standards. There are different standards for properties located within City limits and for properties located outside City limits (but within the Urban Growth Boundary (UGB)).

6. Can I have farm animals on my property?: Two adult rabbits or fowl (no roosters) over 6 months of age are allowed in any residential zone. Currently, City Council has suspended enforcement of the two hen limitation. Additional farm animals are allowed based on the zone and size of the property. See the farm animal standards at EC 9.5250 (Eugene Code - Chapter 9 Land Use)and "Chickens in Eugene" for additional information.

7. Can I operate a business out of my home?: Home Businesses are allowed as a use accessory to a dwelling in various zones and are subject to home occupation standards found in section 9.5350 of the Eugene Code. The City of Eugene does not require a business license, however, building permits may be required if you are making alterations to the home, such as adding electrical outlets for a home office.

8. What type of signs can I have for my business?: See the Sign Permit page for information regarding signs.

9. How can I determine where my property line is located?: Before building a new structure or fence, it is important to know where the property lines are. Property lines are often not located at the edge of the street or even the edge of the sidewalk. A typical street right-of-way includes room for the paved street, sidewalks, and street trees. Also, it is important not to assume that a fence between neighbors is on the property line.

For sites within the city limits, Public Works staff may be able to determine the approximate distance of the property line from the street curb or sidewalk. If the original property pins (typically a metal post with a plastic tie or cap attached at the top) are still in place, you may be able to locate them by using a metal detector. To determine precise locations of property lines, you may need to engage the services of a private land surveyor.

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PDD - Building - Residential

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1. What is the purpose of permits and codes?: The purpose behind building codes is to give reasonable assurance that a home is safe from structural failure, fire hazards from electrical and heating systems, electrical shock and health risks. The permits provide a permanent record of the work performed and inspections conducted on the project. This information will be needed if you ever decide to sell your home. Whether you do the work yourself or hire a contractor, obtaining permits protects your biggest asset, which is your home, by ensuring that the work done meets minimum code requirements.

2. What codes are applicable?: Residential plans are reviewed under the most recent adopted version of the Oregon Residential Specialty Code. For a complete list of codes please reference Codes in Effect.

3. Is there any work I can do without a permit?: There are some projects that do not require a building permit such as a small storage shed or play equipment. Work exempt from a permit still needs to meet building code requirements as well as local code requirements (setbacks, height, etc.).

4. How do I get a permit for work that’s already been done?: In these situations our primary goal is to work with a homeowner to ensure that the home is safe and to help you protect your most valuable investment. If a homeowner discovers they did not obtain a permit when required, they do not necessarily have to tear the project down and start over. Plans can be submitted that show the work that was done without a permit. If the alteration can meet the applicable codes, it can be approved, however our inspectors will not approve something they cannot see and may require small sections of wall or roof covering be removed to verify the construction meets the code. There can be no guarantee that some changes may need to be made, and some may not be easy to accomplish. Penalties can be levied for those who refuse to comply with the law.

5. Can I prepare my own plans?: Yes, you can. If you have not designed a project before or if you are not familiar with code requirements, you may want to consider hiring a design professional. Keep in mind that the more complete your plans are the faster your plans will be reviewed and approved.

6. How detailed do the plans need to be?: Your plans must clearly show all the work you intend to do on the building as well as the existing conditions. They must also show where the building sits on your property in relationship to property lines and other buildings on the site. The plans need to provide enough detail that would allow a contractor to construct the project from start to finish without additional direction. The Plan Requirements Brochure will provide useful information.

7. How many sets of plans do I need to submit for my project?: Residential projects require two sets of plans.

8. How do I determine my property line location? Isn’t my front property line at the edge of the street?: Before building a new structure or fence, it is important to know where the property lines are. Property lines are often not located at the edge of the street or even the edge of the sidewalk. A typical street right-of-way includes room for the paved street, sidewalks, and street trees. Also, it is important not to assume that a fence between neighbors is on the property line.

For sites within the city limits, Public Works staff may be able to determine the approximate distance of the property line from the street curb or sidewalk. If the original property pins (typically a metal post with a plastic tie or cap attached at the top) are still in place, you may be able to locate them by using a metal detector. To determine precise locations of property lines, you may need to engage the services of a private land surveyor.

9. Where do I get a site plan?: Find a comprehensive answer to this question.

10. If I own the property can I do the work myself?: If you own, reside in, or will reside in the completed structure then you can do the work yourself. Please contact the Construction Contractors Board (CCB) for more information.

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PDD - Building - Site Development

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1. What is a site development permit?

A site development permit authorizes a range of actions that do not include a building in the scope of work. Examples include:

Grading and fill
Private improvements for one or more lots to include storm sewers, sanitary sewers and private streets
Park development
Miscellaneous site improvements that could include parking lot paving

2. When is a site development permit required?: A site development permit is required for site-related work that is independent of building construction. This can include significant grading and fill; private streets, sidewalks and utilities; retaining walls; parks improvements and parking lot improvements. There are some exemptions for grading, but they are limited in scope and include things such as cemetery graves and excavations for wells and trenches.

Protections may be required for natural resources on a vacant lot, and measures may be needed to stabilize the site and prevent erosion. If you are doing any site work, a permit may be required. Check with Intake staff at the Permit and Information Center. They can help you verify the conditions and permits that apply to your situation.

3. What is the difference between a site development permit and a PEPI permit?: PEPI is an acronym for Privately Engineered Public Improvements. A PEPI permit authorizes privately engineered public improvements. It allows certain work to be constructed within existing and proposed rights of way. Common improvements through the PEPI include streets, sidewalks and public wastewater and stormwater utilities.

This work must be constructed to national and local standards, and is inspected by Public Works during the construction phase. When a PEPI is associated with creation of new lots through a subdivision or partition, the City issues the PEPI first – to allow construction of the public improvements before individual buildings are started. This PEPI work must be substantially complete before building permits are issued in order to protect the right of way.

A site development permit is for work on private property, and standards are in local codes and such state codes and the Oregon Plumbing Code. Requirements for public and private property differ.

4. What is the difference between a site development permit and a phased permit?

Phased permitting is a way to accommodate commercial construction projects for which it is advantageous for the owner/developer to complete development in phases. Typically, phased permits contain the following in order – whether as individual phases or in combination packages:

Site preparation
Site utilities
Foundation & building shell
Tenant infill

5. Why are there separate processes for site development permits and phased permits?: Site development permits and phased permits address two very different situations. Having separate processes allows us to best meet construction needs. Site development permits deal with site work without building components. Phased permits involve the construction of a building, with site development work often being the first phase of construction.

6. If there is a pending land use application (such as site review or subdivision), can I prep the ground?: Usually not. Under limited circumstances, we can allow some grading and fill, but that would only be allowed if: (1) the code allowed approval of a development permit; and, (2) the zoning or pending land use application would not require protection of natural resources.

7. Can a site development permit be submitted before approval of the land use application?: Find a comprehensive answer to this question.

8. Can I submit a site development permit application, if the PEPI hasn’t been approved?: Although there is no code prohibition, we usually discourage submitting the site development permit application before PEPI approval because the approved PEPI plans are part of the review process for the site development permit. When a PEPI is underway, there often is an associated land use application, such as a subdivision or partition. Information and approvals from those land use processes also are needed in the review and approval of site development permits.

9. How much does a site development permit cost?: The base charge for a site development permit, which includes reviews by Public Works and Land Use, is $839.30. Additional fees may apply depending upon the scope of work. If a plumbing permit is needed for a private storm sewer, building permit for grading or fill, or fire safety and systems review by the Fire Department, additional fees will apply.

For limited site development work such as grading/fill only, the final fee can be less than the standard $839.30, depending on the number of cubic yards being moved from or placed on the lot.

10. Who will do the inspections for the site development permit?

Inspections on private improvements are handled by State-certified inspectors from Building & Permit Services (BPS) for structural grading and fill and plumbing. If the scope of work includes natural resource protections and land use conditions, a BPS land use inspector also visits the site. PEPI improvements are inspected by Public Works staff.

It can be difficult for contractors to distinguish between private and public improvements, and the applicable standards differ – resulting in separate reviews and inspections that are part of an overall development process. All private improvement inspections must be requested through our online inspection scheduling or through the IVR system, similar to other inspection requests.

You must request all required inspections on a project. Without approval for all inspections, a site development permit could expire and permit renewal (more fees) would be required. For information about the inspection process, contact inspection support staff Monday through Friday, 7:30 a.m. to 4:00 p.m., at 541-682-5283.

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PDD - Building Permits - Sign FAQs

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1. What is the purpose of a sign permit?: The purpose of a sign permit is to approve construction, installation, or alteration of business signage to protect the safety, property, and welfare of the public. The Sign Standards improve the effectiveness of signs to identify and advertise businesses. The regulations do not restrict the content of sign messages.

2. What kinds of signs are allowed?: Sign standards regulate the number, type, and size of signs based on the location of the business and the zone that it is in. Depending on the location of the business, the Shopping Center or Highway Commercial sign standards may apply. The sign standards begin in Eugene Code (EC) 9.6600. The Land Use code is available online at www.eugene-or.gov/chapter9. www.eugene-or.gov/chapter9

3. What is the zone of my property?: To determine the zoning of a particular property you can visit our website at www.eugene-or.gov/zoningmap. If the property is located in a special area zone, please contact Land Use staff or call 541-682-8336 for more information.

4. What is not allowed?: Various sign types are prohibited within the City of Eugene, such as banners, balloons, inflatable signs, flashing signs, and portable signs. If the property is located in the Downtown Activity Zone there is an allowance for portable signs. For a complete list of prohibited signs see EC section 9.6615.

5. Are sign permits required?: Yes, but not all signs require permits. For a complete list of exempt signs see EC 9.6610. Although a sign may be exempt from the requirement to obtain a sign permit, building and electrical permits may still be applicable.

6. How do I obtain a sign permit?: A sign permit application is required for each sign on a property, regardless of the number of signs proposed. Staff will review the application and use a checklist to determine if the plans are complete for intake. The following information is required for each sign permit application:
• Sign application;
• Signed electrical application (if the sign is illuminated);
• Two sets of plans, including a site plan, elevation drawing, and attachment details (see Sign Permit Plan Requirement Checklist); and
• Sign plan check fee (based on square footage of sign).

7. How much do sign permits cost?: Costs associated with signs include plan review fees and permit fees. Find a comprehensive answer. comprehensive answer

8. How long does a sign plan review take?: If we have all the information we need to complete the review, we will typically contact you within two weeks to let you know the permit is approved or to request additional information.

9. When is a a building permit required for a sign?

A building permit is NOT required for the following signs types:
• Freestanding signs 6’ high or less;
• Wall/Marquee signs that are 3/4” or less in thickness and attached directly to the face of the wall;
• Wall/Marquee signs that comply with each of the following:

1. Sign projects no more than 9” from the face of the wall, and
2. Sign weighs no more than 125 lbs., and
3. Area of sign is 40 square feet or less.

Please contact Building staff or call 541-682-5613 for more information.

10. When can signs be installed?: Signs can be installed once the permit is approved and issued. When you pick up the permits you will receive a printout(s) which identifies all required inspections. Once all inspections have been approved, a certificate of compliance can be printed for your records.

11. Can I check the status of my sign permit?: Your sign permit application will be assigned a permit number. Within two days of permit application, you will receive a commitment date for review. The commitment date is when you can expect a permit approval or notification that additional information is needed.
You may also review a permit’s progress through the City’s permit tracking system using the permit number, the street address, or your business name.

12. How do I get an inspection?: Visit our website to request your inspections or you can use the City’s Interactive Voice Response (IVR) system at 541-682-5282.

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PDD - Building Permits and Selling Your Home

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1. What if work was done to my home and I didn't realize that a permit was needed? Will I be subject to a fine? Will I have to tear the work down and start over?: In these situations our primary goal is to work with a homeowner to ensure that the home is safe and to help you protect your most valuable investment. If a homeowner discovers they did not obtain a permit when required, they do not necessarily have to tear the project down and start over. If the alteration can meet the applicable codes, it can be approved. Our inspectors won’t necessarily approve something they cannot see and may require small sections of wall or roof covering be removed to verify the construction meets the code. There can be no guarantee that some changes may need to be made, and some may not be easy to accomplish. Penalties can be levied for those who refuse to comply with the law.

2. If I take out a permit to remodel a home built ten years ago, do I build to the code in effect when the home was originally built?: No. The new work must be done in accordance with the code in effect today.

3. If I take out a permit to remodel an older home, do I have to bring the entire home up to the codes in effect today?: No. Only the new work must meet current code. Parts of the home not affected by the remodeling can remain unchanged.

4. What do I need to consider when putting my home on the market?: Oregon Revised Statute 105.465 (among other things) requires anyone selling their home to disclose to prospective buyers if the required building permits and inspections had been obtained for any additions, conversions, or remodeling that had taken place on the home. If the required permits were not obtained, the prospective buyers may consider a different offer on the home. The requirement means, for instance, that if someone added a bathroom without taking out the necessary building permits, the seller is obligated to disclose this to the buyer. Typically, private home inspectors hired by prospective buyers often report these types of additions or alterations, and the sale may become contingent on the seller permitting the construction in question.

5. Will my insurance company require documentation that work on my home was done with permits?: If work on your property was done that would have required a permit, your insurance company may require documentation that the work was permitted and inspected. This can apply to something as minor as installing a new pellet stove in your home. In that case, your insurance company may require documentation to ensure that the stove was installed to code and is safe.

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PDD - Business Licenses - Tobacco Products Retail License

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1. What is the legal age for purchasing cigarettes or smokeless tobacco?: Purchasers of tobacco products in the state of Oregon must be at least 18 years of age.

2. What are retailers required to do to ensure that customers are of legal age to purchase tobacco?: Retail clerks must ask to see a young person’s identification prior to selling them tobacco products. When examining the ID, retail clerks must also take the time to accurately calculate the age of the young person attempting to purchase tobacco. Since it is often difficult to determine a young person’s age by the way they look or dress, most stores institute policies requiring their employees to ask for ID any time a person appears to look 27 years of age or younger. Oregon driver’s licenses now have the word MINOR in large red letters that run down the side of the license. This should make it much easier for clerks to correctly identify the age of a customer.

3. Can a retailer sell to a child whose parent sends the child into a store to buy tobacco products for the parent?: No. The law prohibits retailers from selling tobacco products to anyone under the age of 18. Parents need to purchase tobacco products for themselves.

4. What should a salesclerk do when the clerk suspects that a customer’s ID is fake or has been altered?: If a clerk/retailer suspects that an ID is unreliable, the clerk/retailer should refuse the sale. Fake ID cards may be difficult to detect, but many fake cards are obvious due to their poor quality. Clerks should be instructed to pay particular attention to the look and feel of the ID. The photo on the ID should match the person using the ID. ID cards with erasure marks, type that doesn’t line up, damaged paper surface and/or information pasted onto them should be considered suspect.

5. Is a retailer responsible for preventing parents or other adults from purchasing tobacco products for minors?: No. While the retailer is free to refuse the sale, retailers are only required to verify the age of the purchaser prior to making the sale.

6. What if the minor becomes angry when I, as a retailer, refuse to sell tobacco?: Explain to him or her that you and the store could be held responsible for selling tobacco products to persons under the age of 18. Stores who sell tobacco products to minors will receive civil penalties and may have their license to sell tobacco suspended or revoked for repeat offenses.

7. What is a compliance check and how will it work?: The Lane County Health Department, in partnership with the Oregon State Police, will be coordinating compliance checks. The Oregon State Police hire and train youth to enter stores and attempt to purchase a tobacco product, as a part of the State of Oregon’s SYNAR compliance checks. These youth will be carrying their own valid ID, indicating that they are underage, and will be instructed to produce the ID for the clerk, when asked for it. If the clerk complies with the law and refuses the illegal sale, the compliance check ends.
In the event that a clerk makes an illegal sale, a representative of the Lane County Health Department will approach the clerk in order to gather information, including employee training verification forms, needed by the City of Eugene to determine the type of civil penalty to be levied against the licensee. If a “manager on duty” is present, the Health Department representative will ask to work with that individual, rather than the clerk, in order to minimize the disruption to the business.

8. Who is responsible under the regulations: the employer or the sales clerk?: The employer or license holder is held responsible for Eugene Code violations. In this way, the law is similar to other laws effecting public health and safety. For example, the retailer generally is responsible when an employee’s failure to follow health and sanitary codes results in a citation. Currently, Oregon State law does allow law enforcement officials to cite and fine offending clerks up to $500.

9. For a retail establishment that has failed the first compliance check, how much time will elapse between when the violation occurred and when a second compliance check will be completed?: This is up to the discretion of the Health Department. A second compliance check could occur within a few weeks of the first violation or not for several months.

10. Will the City/Health Department notify retailers who are found to be in compliance with the new ordinance?: The City of Eugene business license office will track all compliance checks, regardless of whether the store passed or failed the check. This will be public information. Retailers will be notified when a clerk passes a compliance check. For more information on compliance checks contact the business license office at 541-682-5379.

11. Do the penalties escalate with continued violations?: The city ordinance is written in such a way that penalties increase if the last violation occurs within 24 months of a subsequent violation.

12. What happens if a retailer fails to pay the fine levied by the city?: If a licensee fails to pay the imposed fine within 30 days of the date imposed, the city shall suspend the licensee’s tobacco products retail license until such time that the fine is fully paid.

13. What can a manager do to assure that his/her employees uphold the Law?: Find a comprehensive answere to this question.

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PDD - Code Compliance - Nuisance and Zoning

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1. How many dogs are allowed in the city limits?: Within the Eugene city limits, a maximum of three adult dogs are allowed on a property.

2. What if I am impacted by barking dogs?: If a dog barks continuously for 15 minutes or more, you can contact Lane County Animal Services at 541-682-3647 during business hours. If the nuisance occurs after hours, contact the non-emergency Eugene Police Department at 541-682-5111.

3. Is camping allowed? How and where?: The owner of a property in residential use may allow overnight camping on their private property. One family may camp in an RV or camper in the driveway, or in a tent in the backyard, if at least five (5) feet from the property line.

On property that is in commercial or industrial use, vacant or used as a place of worship, up to three (3) families may camp in a recreational vehicle parked on paving or gravel.

In all cases, the property owner shall not be compensated and must provide bathroom facilities, garbage service and a storage area that is not visible form the street. For more details about camping, see Eugene City Code 4.816.

4. Do I need to use a garbage can for my household and yard waste?: Yes, perishable garbage must be stored in containers with tight fitting lids and must be removed from the property at least every two weeks. An accumulation of perishable garbage is not allowed to become offensive or attract rodents.

5. Where are garbage cans or dumpsters supposed to be located?: Garbage containers shall be sturdy, water-tight, rodent proof, and have tight fitting lids. Containers must be conveniently accessible to garbage haulers, and in between disposal times be stored on private property.

6. What is considered junk, and where can it be stored?: Find a comprehensive answer to this question.

7. What if I have complaints about noise?: Find a comprehensive answer to this question.

8. Is smoking allowed in public places?: Find a comprehensive answer to this question.

9. To whom can I report a vacant open structure?: Vacant and open structures are those buildings not inhabited or in use, and which are accessible to children and trespassers. These buildings are considered a nuisance and must be secured to prevent entry. See Eugene Code 6.010(b) for more information.

10. Can I store my unlicensed vehicle in my driveway or yard?: All vehicles parked on private property and visible from the street must exhibit a current license plate and registration tag. If parked for more than 48 hours at a time, the vehicle must be stored at least 10 feet from the property line. If moved every 48 hours, the vehicle may be parked on a maximum 27 foot wide driveway within the first 10 feet of a private property. See Eugene Code 9.6745(7)(a) for more information.

Vehicles stored on the street for more than 72 hours can be reported to Parking Control:
541-682-5713.

11. How do I file a complaint?: Nuisance and zoning complaints can be submitted several ways, however they must be in writing. They can be submitted through our online form, by mail, e-mail, fax or in person. Please provide contact information in case we have questions about your complaint, and indicate if you wish the complaint to be confidential. For questions, or more information, please call 541-682-5819.
For information on other types of complaints we respond to, see Filing a Complaint.

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PDD - Recycling and Solid Waste - Commercial Food Waste Collection

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1. How does the program work?: Commercial customers are now able to separate meat, bones, fish, dairy, baked goods, fruits and vegetables, food-soiled paper, yard debris, waxed cardboard, and plant trimmings from garbage service. Eugene haulers pick up the food scraps and take them to a local organics processor for conversion into compost. Businesses can contact their garbage hauler to sign up for commercial food composting service. The garbage hauler provides businesses with free internal food waste bins and a food waste collection container and arrange a collection frequency that fits the needs of the business.

2. What is the City’s role?: The City provides employee training services to businesses at no cost. The City’s Love Food Not Waste Outreach Coordinator will meet with businesses on-site to deliver employee training and provide technical assistance. Training will include free instructional materials for employees on how to source separate organics. Participating businesses will also have the opportunity to gain recognition for their sustainable efforts with marketing materials provided by the City.

3. Why compost?: Find a comprehensive answer to this question.

4. Who else is doing it?: There are over 60 food waste collection programs in the Northwest (Washington, Idaho, Oregon). Local area organics processors include Rexius Sustainable Solutions, who accept all commercial food waste in addition to specified compostable containers, and Lane Forest Products, who accept only commercial food waste. Both of the compost facilities in Eugene were recently certified by the Oregon Department of Environmental Quality to process commercial food waste into compost.

5. What’s the cost?: Rates for commercial food waste collection are set at 20% below commercial garbage rates. By subscribing to commercial food waste collection service, businesses should be able to downsize their regular garbage container size and decrease the number of garbage pick-ups each week.
The City of Eugene provides free materials and resources to participating businesses. These resources were funded through solid waste license fees and a Waste Prevention Fund grant from Lane County Waste Management.

6. How can I learn more about the campaign?: You can stay current with the Love Food Not Waste campaign in several ways:
• Visit our website.
• Follow our Facebook page.
• Read the Oregon Daily Emerald article, or
• Watch the KVAL Channel 13 news piece.

7. Are the Love Food Not Waste resources available to other communities and jurisdictions?

Absolutely. Graphic and vector files of all Love Food Not Waste promotional materials have been compiled into a compendium of resources and are available and replicable for other jurisdictions to use. Here is the list of resources available on our Commercial Food Waste Resources page:

• Bin stickers for 23-gallon ‘slim jim’ style containers
• Window clings for businesses
• Love Food Not Waste icon and logo
• Font and color standards
• Web banner
• 11x17 poster for businesses
• Employee Training Manual
• Informational flier
• Other zero waste signage for businesses

To receive a camera-ready copy of these documents, email the Love Food Not Waste Outreach Coordinator or call 541-682-5651.

8. Which businesses compost in Eugene?: There are more than 80 businesses that participate in Love Food Not Waste, including grocery stores, restaurants, office buildings, and schools. View a complete list of participating businesses.

9. What types of compostable plastics are allowed in the program?: Find a comprehensive answer to this question.

10. Are there soil tests done on the compost to ensure that it is safe for planting?: Yes. Rexius tests the Love Food Not Waste compost monthly to ensure that it is safe for planting. All tests have come back with flying colors. There is also slightly more nitrogen in this compost when compared with yard debris compost because of the high energy food that goes into it. For more information about the soil test or to receive a copy of the information, please contact the Love Food Not Waste Outreach Coordinator or call 541-682-5652.

11. What happens with the finished compost?: Rexius Sustainable Solutions sells the finished compost to anyone interested in purchasing it. They have also donated loads to different area community gardens, benefiting individuals that are a part of the GrassRoots Garden, Huerto de la Familia, and the Faith Center Garden. For more information, feel free to contact them directly: 541-342-1835.

12. Which haulers are involved in food waste diversion?

The three primary haulers that work with the City and the commercial composters are:

• LaneApex,
• Royal Refuse, and
• Sanipac.

Don’t forget to thank them and give them a wave the next time you see them out around town!

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PDD - Recycling and Solid Waste - Composting (Home)

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1. What is backyard composting?: Backyard composting is the sustainable use of resources. It takes household scraps and yard waste and turns it into the best, cheapest and most ecologically friendly soil amendment.

2. How is compost made?: Composting is the process of converting organic material such as moist food scraps, shredded paper, leaves, grass clippings, wood chips and coffee grounds into rich, organic humus - the gardener’s “black gold.” When moist organic resources are brought together they are converted into a microbe rich soil amendment called compost, which is beneficial to growing plants. The materials are first broken down by the smallest microorganisms such as bacteria, mites and fungi, and later by larger organisms such as earthworms, sow bugs and millipedes.

3. What do I need for backyard composting?: Find a comprehensive answer to this question.

4. What are some uses of compost?

Compost contains nutrients, but is not a substitute for fertilizers. Soils amended with compost are more capable of holding nutrients in the soil until plants have a need for them, and most often less fertilizer is needed to grow plants. Compost loosens and aerates clay soils and helps to retain water in sandy soils.

Soil amending: Mix soils with up to 25% compost. Add two inches to the top six inches of soil each year before planting.
Mulch: Apply two inches to the surface of soil each year to reduce weeds and water needs.
Potting blend: Add up to 20% mature compost to container soil.
Tea: Use one cup of excellent quality compost for every five gallons of tea brewed.

5. Does adding bread and other food scraps to my compost draw rats?: Rats are naturally attracted to a compost bin for its food source and for potential habitat. Create a rodent proof structure if rats are known to be in your area. Turn your compost regularly to ensure critters don’t take up residence. Add sufficient nitrogen to keep the compost hot. This will break down food scraps quickly making them less attractive to rodents.

6. Can I compost my dog manure?: Dogs and cats are not herbivores like cows, horses and goats. Manure from omnivorous animals may carry harmful parasites that can cause disease in people. It is best bury this material in a hole in your backyard 12 inches deep, covered with 6 inches of soil, in a non-food growing area of the yard.

7. Is compost with food waste better than yard waste only compost?: Compost containing food waste can be higher in nutrients because food scraps are often higher in nitrogen than yard waste only compost.

8. Is compost made from worms better than a hot thermal compost?: Both types of compost add to the quality of soils. Worm compost, often called vermicompost is considered the “king” of compost because it typically has a very high beneficial microbe count. These microbes work wonders on the soil and a little bit of vermicompost goes a long way. Typically, only 10 percent vermicompost mixed in with potting soil is needed to see a marked increase in vegetable yields.

9. Will my compost ever get too hot and cause a fire?: Most compost areas will only reach temperatures of around 90 - 140 degrees with some warmer composts reaching up to 160 degrees. It is not recommended that compost temperatures rise above 160 degrees as this may cause some of the bacteria to die. Generally, backyard compost bins are not large enough to catch fire unless something, such as smoldering briquettes, are added to ignite a flame. Never add smoldering briquettes or other potential fire starters. Larger commercial size piles of compost can dry out and become a fire hazard if the temperature gets too hot.

10. Where can I get more information about composting?: For more information about backyard composting, please call the City of Eugene at 541-682-5542, or email the City of Eugene Compost and Urban Agriculture Program Coordinator

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PDD - Recycling and Solid Waste - Composting (Worm)

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1. What is worm bin composting?: Worm bin composting (vermicomposting) uses red worms in an enclosed container to turn vegetable and fruit scraps into a nutrient rich soil amendment called worm castings.

2. What do I need for worm bin composting?: Find a comprehensive answer to this question.

3. Where should a worm bin be kept?: Worms are most active when temperatures are moderate, about 55 to 77 degrees. If the worm bin is kept outdoors, it will need to be insulated during cool weather with something like straw bales, carpet, mounded soil or ridged foam around the top of the bin. In summer, a shady spot will keep the worms from becoming overheated. A worm bin may be kept inside under a kitchen sink, in a laundry room or in a garage.

4. How does it work?: Worms eat half their weight in food scraps and about an equal amount of bedding each day. A bin that starts with about a pound of worms will need to be fed a handful of food every other day. As worms multiply, the food supply should be increased. Food should be buried about two thirds of the way under the bedding.

5. Do worm bins smell bad?

To avoid unpleasant smells, the worm bin needs to be operated with plenty of air circulation and the right amount of moisture. If the bin gets too wet, add more newspapers and turn the contents to introduce more air. Also, avoid overfeeding worms or giving them inappropriate food. Some tips for avoiding unpleasant odors are:

Add only an amount of food that the worms can eat in a few days
Add only the proper food items
Keep bedding moist but not wet
Maintain air spaces in the bedding

6. Will the worm bin attract fruit flies and fungus gnats?

The same conditions that produce odors can attract flies and gnats. A highly acidic content may also cause the problem. A light sprinkling of crushed egg shells or agricultural lime may be helpful in lowering acidity. Regular harvesting of finished worm castings can also minimize problems. To discourage flies and gnats:

Bury the food waste in the bedding
Lower the acidity of the bin contents
Maintain odor control measures as listed in the "Do worm bins smell bad" FAQ
Place several sheets of newspaper over the bedding

7. How are finished worm castings harvested?: Finished worm castings can be harvested in three to six months. There are several methods of harvesting. One convenient way is to move the finished compost (worm castings) to one side of the box and add new dampened bedding to the other. Feed only the new side. Place a black plastic sheet over the new bedding and expose the finished side to light and air. This allows the completed compost side to dry and encourages the worms to migrate to the side with fresh food. After about a month, most of the worms have transferred and you may remove the castings to use in plant mixtures. Add fresh bedding to the vacant spot and begin feeding again.

Another process that works well with kids is harvesting compost by the “dump and sort” method. Dump the contents, worms and all, on a surface. Divide the castings into several cone shaped piles. Wait ten minutes and start pulling the castings away from each pile. This will cause the worms to retreat to the center to avoid light. Repeating this process will result in a ring of castings surrounded by a pile of worms, which can be returned to the bin along with new bedding to begin the process all over again.

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PDD - Recycling and Solid Waste - Composting (Yard Debris)

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1. Why should I use a yard debris cart?: The yard debris cart provides a convenient method to have your material composted if you choose not to compost on-site. Many residents put diseased plant material in the yard debris cart with the understanding that the hot compost piles at the large compost facility can destroy all plant pathogens. It may also reduce your garbage bill if, by taking bulky plant materials out of your garbage container, you are able to reduce the size of your service.

2. What materials can go in my yard debris cart?

If it grows, it goes. Acceptable materials include:

Branches up to 4 inches in diameter
Garden and fruit tree discards
Grass clippings
Leaves
Plants, even diseased and poisonous
Root wads
Small stumps

3. What items cannot go in the yard debris cart?

Items that should not be placed in the debris cart include:

Dirt
Food scraps
Garbage
Metal
Painted / treated lumber
Pet waste
Plastics, including compostable plastics
Rocks

4. How often is yard debris collected?: Every-other-week. Check with your hauler for a schedule.

5. Why should I use my yard debris cart for leaves, instead of putting them in the street?: The best way to handle leaves is to use them on-site. As a second choice, use your yard debris cart. Both of these methods provide greater economic and environmental benefits to residents of Eugene. As a last resort, place them in the street. Since collection occurs only twice in each area during a two month period, leaves left in the street can cause hazards for bicycles and clog storm drains. If you have more leaves than your yard debris cart can handle with one collection, store leaves on site wrapped in a tarp and use the yard debris cart over multiple collection cycles to compost all your leaves. This reduced the need for city services, saving our city time and money.

6. What does yard debris removal cost?: For most residential customers, the cost is included in your basic collection rate. If you have a 20 gallon container weekly, or a 32 gallon container monthly, yard debris is an additional charge of $3.40 per month.

7. Can I have more than one container?: Yes. Additional containers for yard debris cost $2.40 per month.

8. If I don’t have garbage service, can I still get yard debris service?: Yes. The cost for yard debris service by itself is $4.40 per month.

9. How much material is collected through the yard debris program?: In 2010, more than 14,000 tons were collected through the curbside yard debris program.

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PDD - Recycling and Solid Waste - Recycling (Non Curbside)

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1. How do I recycle electronics (computers, monitors, TVs, etc.)?: Computers, monitors, TVs and laptops are banned from landfills in the State of Oregon. Lane County Waste Management participates in a state-wide program offering free electronics recycling for less than seven items. They will also take other electronic items not covered under the state’s E-Cycles program. To find other collectors participating in the E-Cycles program visit the Department of Environmental Quality (DEQ) Oregon E-Cycles website.

2. What should I do to dispose of extra paint?: PaintCare, a new nonprofit program established to manage the reuse, recycling and disposal of unused paint, is the best way to get rid of all those extra paint cans around your house. The program is funded by fees imposed on new paint, which is passed on to consumers. Find the location of a participating business near you. Lane County Waste Management will continue to collect used paint by appointment.

3. How should I dispose of household hazardous waste?: For the majority of household hazardous waste, Lane County Waste Management accepts hazardous waste from residents free of charge by appointment only, every Thursday morning and two Saturdays a month. Call 541-682-3111 to schedule an appointment. For batteries and florescent bulbs and lamps, check with your favorite hardware retailer. Many of them have take-back programs available.

4. How can I get rid of an old vehicle?: Wheels For Wishes is a car donation program benefiting Make-A-Wish® Oregon. They offer a free and easy way to recycle or donate unwanted cars, trucks, motorcycles, SUVs, RVs, or even boats, by turning them into a wish for a local child. They will pick-up or tow away cars free of charge, anywhere in Oregon, whether they run or not. Vehicles are either recycled or auctioned off and 100% of the net proceeds benefit Make-A-Wish Oregon. Since they are a tax-exempt charity under section 501(c)(3) of the IRS Code, you also receive the maximum possible tax deduction for your charity vehicle donation.
Contact them through their website. their website

5. Does the city offer event recycling?: Event recycling is available through a partnership with Lane County Waste Management. They can provide blue recycle and green compost bins to events that wish to recycle but do not have the equipment. For more information, or to borrow bins, please contact Lane County Waste Management Division, Kelly Bell, at 541.682.4339.

6. Where can I find more detailed information about recycling and waste prevention?: Please refer to the Lane County Brown Pages in the front of the US Dex Yellow Pages. The Brown Pages provides comprehensive information about local reuse, recycling, and disposal options for those hard to handle materials that shouldn’t go into our landfill.

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PDD - Retailers Plastic Bag FAQs

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1. Why did the City of Eugene enact the plastic bag ordinance?: In an effort to promote reusable shopping bags and reduce litter, the City of Eugene joins other cities — including Corvallis, Portland, San Francisco, Seattle, and Austin — in encouraging the use of reusable bags by banning single-use plastic carryout bags within city limits beginning May 1, 2013. Eugeneans use an estimated 67 million single-use plastic carryout bags each year. Single-use plastic carryout bags may offer short-term convenience, but they have long-term costs in terms of litter and impact on wildlife and the environment. As a result of the new law (Eugene Ordinance 20948), fewer unnecessary plastic carryout bags will litter Eugene neighborhoods, parks, and natural areas.

2. When are retailers required to stop providing single-use plastic carryout bags?: City of Eugene retailers will be required to stop providing single-use plastic carryout bags to customers on May 1, 2013 when the new ordinance goes into effect. However, retailers can begin the transition at any time before this date.

3. What businesses does this apply to?: All retail businesses, including grocery stores, department and clothing stores, convenience stores and local markets located within the City of Eugene will be required to provide only recycled paper bags or reusable bags as carryout bags for customers.

4. What about farmers’ markets, street fairs, festivals, and events?: The ordinance requires compliance from any store, shop, sales outlet, or vendor located within the City of Eugene that sells goods at retail. These types of establishments fall under that definition and are required to comply.

5. How will the City follow up with store owners and help them prepare for the ban?: The City will be working with businesses as they transition away from using single-use plastic carryout bags. Several information sessions for businesses will be held in April to answer questions about the new rules and more information is available on the City’s website, www.eugene-or.gov/plasticbags, or by calling 541-682-5652.

6. What plastic bags are prohibited?: All single-use plastic carryout bags provided at the point of sale that are less than 4 mils thick are prohibited. Bags constructed of durable plastic (4 mils or thicker) are considered reusable and are allowed.

7. What is a ‘mil’?: A ‘mil’ is a plastics industry term for a thousandth of an inch. It does not stand for ‘millimeter.’

8. Can I provide plastic bags made of compostable materials?: Not if they are less than 4 mils thick.

9. What types of plastic bags are allowed?: The follow types of plastic bags are allowed:
• Bags used to package bulk items, such as fruit, vegetables, nuts, grains, candy, or small hardware items;
• Bags that contain or wrap frozen foods, meat, and fish;
• Bags that contain or wrap flowers, potted plants, or other items where dampness may be a problem;
• Bags that contain unwrapped prepared foods or bakery goods;
• Pharmacy prescription bags;
• Bags that protect fragile items, such as glassware and breakables, which are then placed in a carryout bag.

10. Can I provide paper bags at the point of sale?: Yes. All paper bags provided at the point of sale must be made of 40% recycled content and be 100% recyclable, and must be capable of composting completely. In addition, your store must charge a minimum of 5 cents for each paper bag provided at the point of sale. Paper bags provided at a time other than the point of sale do not require a 5-cent charge.

11. Do I have to charge my customers for all paper bags?: All paper bags supplied to the customer at the point of sale must have a minimum 5-cent charge.

12. What does the 5 cent charge for paper bags go toward?: The 5-cent charge goes back to the retailer, unless otherwise specified by the store.

13. Is it necessary for my store to keep a record of how many paper and reusable bags sold?: Yes, every retailer is required to maintain records showing pass-through fees collected on paper bags. Records should be kept for three years.

14. Can retailers provide “reusable” plastic bags?: Yes. Reusable bags are made out of durable materials specifically designed and manufactured for multiple reuse. Reusable plastic bags are at least 4 mils thick. They may be provided free or charged for at the store’s discretion.

15. Am I required to provide reusable bags or recyclable paper bags at checkout?: No. You may choose to provide either, both, or neither. If you provide paper bags, you must charge at least 5 cents for each bag. If your store provides reusable plastic bags, the bags must be at least 4 mils thick to be considered “reusable.”

16. Are stores required to charge 5 cents for the 4+ mil heavy-weight plastic bags?: No, retailers do not have to charge for the 4+ mils thicker plastic bags permitted by the ordinance.

17. What about bags that are almost 4 mils thick?: Should a question arise, retailers should be prepared to show that the bags they are using are 4 mils thick or greater. It might be a good idea for retailers to ask bag suppliers to include the thickness of the bag on invoices.

18. Is there a requirement for recycled content in paper bags?: Only for paper bags offered at checkout, which must contain a minimum of 40% recycled content, must be 100% recyclable, and must be capable of composting completely.

19. Are any businesses exempt from the ban?: Yes. Restaurants and other establishments where the primary business is the preparation of food or drink may provide customers with single-use plastic carryout bags for hot, prepared take-out foods and liquids.

20. The ordinance allows a restaurant to use plastic bags for hot, prepared takeout food. But if a restaurant wants to use paper bags instead, does the restaurant have to charge 5 cents/bag?: The intent of the ordinance was to move away from plastic bags. The goal is to use reusable bags rather than paper bags, but the even greater goal is to avoid using plastic bags. City staff will be asking the Council during a review of the ordinance later this year to clarify that a restaurant can use paper bags for hot, prepared takeout food without charging 5 cents/bag. Until staff are able to ask the Council to clarify the ordinance, the City will not take enforcement action against a restaurant which chooses to provide – without charge – paper bags rather than plastic bags for hot, prepared take-out food. As stated in the ordinance, paper bags must contain 40% recycled content.

21. How can I apply for a business undue hardship exemption?: If you feel that your business qualifies for a one-year exemption from the ordinance requirements, you may submit an Exemption Request to the City of Eugene at wasteprevention@ci.eugene.or.us or Waste Prevention Program, 99 West 10th Avenue, Eugene, OR 97401. This request must be submitted in electronic or paper form and include the following information:
1. The name, address, and type of retail establishment;
2. A detailed statement describing:
a. The reason(s) meeting the code requirements would create an undue hardship or practical difficulty;
b. Any and all actions taken by the business to overcome the hardship;
c. How often the business purchases single-use plastic carryout bags, when the last order of bags was made, and how many bags were ordered.
3. If a business is requesting an exemption for multiple locations, each location must be identified within the request.

22. When does the undue hardship exemption expire?: The undue hardship exemption expires April 30, 2014.

23. If restaurants are selling items other than hot, prepared foods are the bags they use still exempt?: No. If the items being purchased are not prepared hot foods, then single-use plastic carryout bags less than 4 mils thick may not be used.

24. Are grocers’ deli counters exempt like restaurants that serve hot, prepared takeout food?: Yes. Hot, prepared takeout foods such as roasted chicken and soups can be placed in protective plastic bags at the deli counter as needed to prevent leaks or spills.

25. Are any customers exempt from the 5-cent charge on paper bags?: Yes. Customers who use a voucher issued under the Women, Infants, and Children (WIC) Program may request a paper bag or reusable bag at no cost at the point of sale. Retailers may choose which option to provide the customer. If WIC recipients run out of vouchers they can show the retailer their WIC card and still be able to opt out of the fee. This exemption does NOT apply to Supplemental Nutrition Assistance Program (SNAP, or food stamp) participants.

26. Can an Electronic Benefit Transfer (SNAP or food stamp) card cover the 5-cent fee for paper bags?: Recently some states have begun charging customers a fee for each shopping bag (plastic and/or paper) provided by a grocery store. Other states are considering charging grocery bag fees as well. State’s grocery bag fees may not be paid for with SNAP benefits. In addition, the Food and Nutrition Service does not have authority to exempt SNAP clients from this fee. Therefore, grocery bag fees must be paid for using cash, credit card, or non-SNAP debit. Stores that give discounts at the point-of-sale if customers bring their own bags must treat SNAP clients in the same manner.

27. What are the environmental impacts of this new ordinance?: Removing the majority of plastic bags from the retail landscape requires community members to utilize reusable bags more often. The switch from single-use bags to reusable bags has the impact of lessening the life cycle impacts of plastic bag production, a decrease in greenhouse gas emissions associated with production and transport of the bags, and less material in our local landfill, and less litter in our woods, streams, and natural areas.

28. What will the statewide ban do to Eugene’s ban?: Currently there is no statewide ban on plastic bags. If a statewide ban goes into effect, the City will determine the best way to move forward.

29. How will this law be enforced?: Similar to other city rules, the plastic bag ban will be enforced on a complaint-driven basis. The City of Eugene is taking an educational approach regarding this ordinance. If community members call and complain, City staff will talk to the retailer about the law and explain what is needed to comply. If it becomes clear a retailer is intentionally not complying they will be fined. To report a violation, please fill out a nuisance complaint form.

30. What are the penalties for businesses if they do not comply with the ordinance?: The penalties for violating the new law will be consistent with other penalties outlined in Eugene Code. The amount of the fine is based on a number of factors, including barriers to compliance, frequency of violation, and efforts to comply; it is determined on a case-by-case basis.

31. How can shoppers keep their reusable shopping bags clean and safe?

A 2010 study showed that 97% of shoppers have never washed their reusable bags. There are a few simple steps shoppers can follow to keep reusable bags clean and to keep themselves and their families safe from germs. Wash reusable grocery bags at least once per month:

• Cloth reusable bags should be washed in a washing machine using laundry detergent and dried in the dryer or air-dried.
• Plastic-lined reusable bags should be wiped using hot water and soap and air-dried.
• Check that both cloth and plastic-lined reusable bags are completely dry before storing them.

Always put raw meats into a disposable plastic bag before putting them in a reusable bag. When using reusable bags, keep meats, fresh produce, and ready-to-eat foods separated from other food products. Additionally, consumers should clean any reusable bags used for carrying food before using for other purposes such as carrying books or gym clothes.

32. How can I remind customers to remember to bring their reusable bags to the store?: Here are a few useful tips you can tell your customers:
• “Bring Your Bag” reminders in the parking lot and store front to remind customers as they enter the building.
• City of Eugene can provide all Bring Your Bag logo graphic files free of charge.

33. I have a bag giveaway event I would like to publicize. How can I do that?: The City of Eugene will keep an updated list of stores giving away free or reduced price bags. To get your event on the list, please email all necessary information to Stephanie.scafa@ci.eugene.or.us..

34. Where can I get a copy of these FAQs to print?: Just click here for a pdf copy of these questions and answers!

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PDD - Shoppers Plastic Bags FAQ

Show All Answers

1. Why did the City of Eugene enact the plastic bag ordinance?: In an effort to promote reusable shopping bags and reduce litter, the City of Eugene joins other cities — including Corvallis, Portland, San Francisco, Seattle, and Austin — in encouraging the use of reusable bags by banning single-use plastic carryout bags within city limits beginning May 1, 2013. Eugeneans use an estimated 67 million single-use plastic carryout bags each year. Single-use plastic carryout bags may offer short-term convenience, but they have long-term costs in terms of litter and impact on wildlife and the environment. As a result of the new law (Eugene Ordinance 20948), fewer unnecessary plastic carryout bags will litter Eugene neighborhoods, parks, and natural areas.

2. When are retailers required to stop providing single-use plastic carryout bags?: The Bring Your Bag campaign begins May 1, 2013. At this time, retailers will be required to stop providing single-use plastic carryout bags to customers. However, retailers can begin the transition at any time before May 1.

3. What businesses does this apply to?: All retail businesses, including grocery stores, department and clothing stores, convenience stores and local markets located within the City of Eugene will be required to provide only recycled paper bags or reusable bags as carryout bags for customers.

4. What about farmers’ markets, street fairs, festivals, and events?: The ordinance requires compliance from any store, shop, sales outlet, or vendor located within the City of Eugene that sells goods at retail. These types of establishments fall under that definition and are required to comply.

5. What plastic bags are prohibited?: All single-use plastic carryout bags provided at the point of sale that are less than 4 mils thick are prohibited. Bags constructed of durable plastic (4 mils or thicker) are considered reusable and are allowed. A ‘mil’ is an industry term that equals one thousandth of an inch.

6. What types of plastic bags are allowed?: The follow types of plastic bags are allowed:
• Bags used to package bulk items, such as fruit, vegetables, nuts, grains, candy, or small hardware items;
• Bags that contain or wrap frozen foods, meat, and fish;
• Bags that contain or wrap flowers, potted plants, or other items where dampness may be a problem;
• Bags that contain unwrapped prepared foods or bakery goods;
• Pharmacy prescription bags;
• Bags that protect fragile items, such as glassware and breakables, which are then placed in a carryout bag.

7. Can retailers provide paper bags?: Yes. All paper bags provided at checkout must be made of 40% recycled content and be 100% recyclable, and must be capable of composting completely. In addition, retailers must charge a minimum of 5 cents for each paper bag provided at the point of sale. Paper bags provided at a time other than the point of sale do not require a 5-cent charge.

8. What does the 5 cent charge for paper bags go toward?: The 5-cent charge goes back to the retailer to recoup costs, unless otherwise specified by the store.

9. Are retailers required to provide reusable bags or recyclable paper bags at checkout?: No. Retailers may choose to provide either, both, or neither. If they provide paper bags, they must charge at least 5 cents for each bag. If they provide reusable plastic bags, they must be at least 4 mils thick to be considered “reusable.”

10. Can retailers provide plastic bags made of compostable materials?: Not if they are less than 4 mils thick.

11. Are any businesses exempt from the ban?: Yes. Restaurants and other establishments where the primary business is the preparation of food or drink may provide customers with single-use plastic carryout bags for hot, prepared take-out foods and liquids.

12. The ordinance allows a restaurant to use plastic bags for hot, prepared takeout food. But if a restaurant wants to use paper bags instead, does the restaurant have to charge 5 cents/bag?: The intent of the ordinance was to move away from plastic bags. The goal is to use reusable bags rather than paper bags, but the even greater goal is to avoid using plastic bags. City staff will be asking the Council during a review of the ordinance later this year to clarify that a restaurant can use paper bags for hot, prepared takeout food without charging 5 cents/bag. Until staff are able to ask the Council to clarify the ordinance, the City will not take enforcement action against a restaurant which chooses to provide – without charge – paper bags rather than plastic bags for hot, prepared take-out food. As stated in the ordinance, paper bags must contain 40% recycled content.

13. If restaurants are selling items other than prepared foods are the bags they use still exempt?: No. If the items being purchased are not hot, prepared foods, then single-use plastic carryout bags less than 4 mils thick may not be used.

14. Are grocers’ deli counters exempt like restaurants that serve hot, prepared takeout foods?: Yes. Hot, prepared takeout foods such as roasted chicken and soups can be placed in protective plastic bags at the deli counter as needed to prevent leaks or spills.

15. How will the City help shoppers prepare for this?: The Bring Your Bag campaign focuses on raising awareness about reusing bags, helping residents remember their reusable bags when shopping, and connecting residents with resources to get free or reduced price bags. This campaign begins mid-March and is on-going.

16. Are any customers exempt from the 5-cent charge on paper bags?: Yes. Customers who use a voucher issued under the Women, Infants, and Children (WIC) Program may request a paper bag or reusable bag at no cost at the point of sale. Retailers may choose which option to provide the customer. If WIC recipients run out of vouchers they can show the retailer their WIC card and still be able to opt out of the fee. This exemption does NOT apply to Supplemental Nutrition Assistance Program (SNAP, or food stamp) participants.

17. Can an Electronic Benefit Transfer (SNAP or food stamp) card cover the 5-cent fee for paper bags?: Recently some states have begun charging customers a fee for each shopping bag (plastic and/or paper) provided by a grocery store. Other states are considering charging grocery bag fees as well. State’s grocery bag fees may not be paid for with SNAP benefits. In addition, the Food and Nutrition Service does not have authority to exempt SNAP clients from this fee. Therefore, grocery bag fees must be paid for using cash, credit card, or non-SNAP debit. Stores that give discounts at the point-of-sale if customers bring their own bags must treat SNAP clients in the same manner.

18. Where can I get free or reduced price bags?: Certain stores and organization are giving away free reusable bags. To find a listing of these locations, please visit our website: www.eugene-or.gov/plasticbags.

19. What are the environmental impacts of this new ordinance?: Removing the majority of plastic bags from the retail landscape requires community members to utilize reusable bags more often. The switch from single-use bags to reusable bags has the impact of lessening the life cycle impacts of plastic bag production, a decrease in greenhouse gas emissions associated with production and transport of the bags, and less material in our local landfill, and less litter in our woods, streams, and natural areas.

20. What will the statewide ban do to Eugene’s ban?: Currently there is no statewide ban on plastic bags. If a statewide ban goes into effect, the City will determine the best way to move forward.

21. How will this law be enforced?: The City of Eugene is taking an educational approach regarding this ordinance. If community members call and complain, City staff will talk to the retailer about the law and explain what is needed to comply. If it becomes clear a retailer is intentionally not complying they will be fined.

22. What if I notice a store is violating the ordinance?: Similar to other city rules, the plastic bag ban will be enforced on a complaint-driven basis. The City of Eugene is taking an educational approach regarding this ordinance. If community members call and complain, City staff will talk to the retailer about the law and explain what is needed to comply. If it becomes clear a retailer is intentionally not complying they will be fined. To report a violation, please fill out a nuisance complaint form.

23. What are the penalties for businesses if they do not comply with the ordinance?: The penalties for violating the new law will be consistent with other penalties outlined in the Eugene Code. The amount of the fine is based on a number of factors, including barriers to compliance, frequency of violation, and efforts to comply; it is determined on a case-by-case basis.

24. What are options for typical secondary plastic bag uses?: • Dealing with pet waste: There will still be many plastic bags in circulation. You can continue to use bread bags, produce, bulk, or cereal bags.
• Lining a garbage can: Line your garbage can with newspaper and rinse it out periodically. Or buy some lightweight plastic bags and reuse them, dumping the contents into your outdoor garbage can before relining the can with them.

25. How can shoppers keep their reusable shopping bags clean and safe?

26. How can I remember to bring my reusable bags to the store?: Here are a few useful tips:
• Always start your shopping list with “Bring Bags”
• Keep a collapsible bag in your purse, backpack, or briefcase
• Keep bags in your vehicle

27. Where can I get a copy of these FAQs to print?: Just click here for a copy of these questions and answers!

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Planning and Development - Downtown

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1. What is this item?: This is a test item. Please delete.

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Planning and Development - Parking Epark

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1. Can I add more time to a parking meter?: Yes, it is ok to add more time to a meter. If you need to park for a longer duration than the meter allows, then we offer many off-street parking lot and garage options.

2. How do I contact parking garage security?: The City of Eugene Parking program provides 24/7 security in their garages. If you need to contact garage security, then please dial 541-682-8200. If it is an emergency, dial 9-1-1.

3. Does the City of Eugene offer free parking?: YES! The Overpark and Parcade garages provide free parking for your first hour. It is $0.75 / hour after your first free hour, and up to $3.50 for all day parking. All parking garages are free on weekends (except for event parking) and holidays. City of Eugene on-street meters operate Monday through Saturday. All parking is free after 6:00 PM and before 7:00 AM (except for event parking).

4. How do I report a broken meter?: You can report a broken meter by calling (541) 682-5729 with the meter number. If you are parking at the meter, leave a note on your car on your dashboard or under the wiper as well as on the meter to bring it to the attention of the Parking Enforcement Officers. You can park at a broken meter for the maximum time limit noted on meter. Parking beyond the maximum time limit may result in a parking citation being issued.

5. Why do I buy and receive a City of Eugene monthly parking permit from Diamond Parking Services?: The City of Eugene contracts with Diamond Parking Services for distribution of monthly parking permits and residential parking permits.

6. Does Diamond Parking Services own the Overpark and Parcade garages?: No, the City of Eugene owns and manages the Overpark and Parcade garages, as well as other downtown garages and surface lots. The City of Eugene contracts with Diamond Parking Services to staff the payment collection booths in the garages. All revenue collected from the garages goes to the City of Eugene.

7. Do downtown businesses validate parking for shopping in their store (like Portland)?: YES! Downtown Eugene, Inc. promotes and manages the downtown business parking validation program. Please ask your favorite business if they validate. Validations are valid for the Overpark and Parcade Garages.

8. How long can I keep my vehicle parked on the street (in a space with no meters or time limits)?: A vehicle may be stored on the street for up to 72 hours. It must move from the block after 72 hours.

9. When was the first parking meter installed in Eugene?: On December 4, 1939, 145 parking meters were installed on Broadway and Willamette in downtown Eugene. The parking meter violation fine was $1.

10. Can I rent a parking space at my house?: "Parking Areas" not directly related to the primary use on the property are only permitted in specific commercial and/or industrial zones. Residential zones do not allow for paid parking areas for non-residents. Therefore, non-residents are prohibited from renting out parking on their property.

11. When are parking meters enforced?: With the exception of the holidays, meters are enforced Monday through Saturday throughout the year. Meters are not enforced on Sundays. Time limits on meters vary depending on the area in which they are located (from 30 minutes up to 10 hours). Generally, meters in business districts have time limits for 30 minutes to 2 hours.

12. On what holidays are parking meters free?

Meters are NOT enforced on Sundays and the following legal holidays:

New Year’s Day on January 1
Martin Luther King, Jr.’s Birthday on the third Monday in January
Presidents Day, on the third Monday in February
Memorial Day on the last Monday in May
Independence Day on July 4
Labor Day on the first Monday in September.
Veterans Day on November 11
Thanksgiving Day on the fourth Thursday in November
Christmas Day on December 25

Meters are enforced on the day after Thanksgiving.

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Planning and Development - Planning

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1. What does Planning's current planning do?: The current planning portion of the Planning Division is responsible for:
Implementing and improving the land use code
Processing land use and development applications
Providing land use information to the public

2. What is the role of Planning's long-range planning?

Long-range planning focuses on major, multi-year projects to help guide economically, socially and environmentally sustainable growth and development patterns over the longer term. These projects explore:

How and where the City will grow and develop
How to balance compact growth with protection of neighborhood character
How to create walkable neighborhoods with good transit access
What additional natural areas need protection
How to address neighborhood needs in a neighborhood-based planning context

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Planning and Development - Planning - Current Projects - Infill Compatibility Standards

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1. What is infill development?: Infill development is new residential construction in established areas of the City. Infill can be accomplished by developing a remnant vacant lot or redevelopable lot by dividing an existing lot into smaller pieces, such as flag lots or alley access lots, or by developing additional housing units on an existing developed lot. Infill compatibility standards are tools that can regulate the amount, form and appearance of new residential development in established areas. Regulations will codify clear and objective infill standards based on public involvement, technical analysis and policy direction.

2. What is the Infill Compatibility Standards Project?: Infill Compatibility Standards (ICS) is a project aimed at addressing the impacts of residential infill development. The City’s neighborhoods differ in such characteristics as development pattern, street pattern, block and lot layout, topography, natural environment, distance from the urban core, access to transportation options, surrounding land uses, and predominant architectural style.

However, with a few exceptions in Special Area zones, infill in most neighborhoods is regulated by base zone standards (setbacks, height limits, lot coverage limits, etc.) that may not fully address the neighborhood’s defining characteristics. As a result, some infill projects have been built that have significant negative impacts on nearby residents.

The ICS project includes describing, categorizing and addressing those impacts in the most effective way possible and demonstrating positive infill examples, while considering the impacts on the City’s growth pattern as a whole.

3. What are the City's Growth Managment Policies?: The adopted Growth Management Policies (GMPs) direct the City to encourage infill development and increase housing density while maintaining the character and livability of individual neighborhoods. This project seeks to implement the policy directives in the GMPs.

4. What can I do about infill concerns near me?

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Planning and Development - Planning - Envision Eugene

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1. What is Envision Eugene?: Every community in Oregon has an urban growth boundary (UGB) – a limit to how far the city can physically grow out which protects our farms and forests from unplanned development. The UGB must contain enough land for our projected needs over the next 20 years. Envision Eugene is our community's process for determining the best way to accommodate up to 34,000 more people by 2032.

2. Where are we in the Envision Eugene process?: Over the bulk of 2010, Envision Eugene collected community input through workshops, surveys, art contests and a Community Resource Group. That input informed the creation of a draft proposal - Envision Eugene: A Legacy of Livability. The draft proposal was released on March 2, 2011. A year of technical analysis followed to refine our land needs for different kinds of housing, jobs, parks and schools. In March 2012, the Draft Recommendation was published, including a proposed urban growth boundary and more specific strategies for accommodating growth. The Recommendation was considered by the City Council at work sessions in June 2012, and council action on June 13 directed staff to begin preparing formal documents for plan adoption.

3. Will we expand the urban growth boundary (UGB)? If so, where?

The Recommendation includes the following key themes:

Accommodate all of our projected commercial and multi-family needs inside the current urban growth boundary. Focus redevelopment efforts on key transit corridors and in core commercial areas.
Encourage reuse and redevelopment of existing industrial lands. In addition, expand the UGB for large lot industrial uses.
Protect existing single-family neighborhoods by continuing work on design standards and finding opportunity sites for higher density housing.

In addition, expand the UGB to accommodate our remaining single-family land needs. Further analysis of potential UGB expansion areas is underway.

4. How can I get involved?: Join the email newsletter list by Join the email newsletter list by emailing us. Watch the front web page for upcoming events and opportunities to give feedback. Contact Terri Harding to schedule a meeting with your group on Envision Eugene.

5. How does Eugene manage growth?: How and where we grow in the future must begin with the framework set by Oregon planning law. Before considering urban growth boundary expansion, cities must analyze ways to develop more efficiently within the current boundary.

6. What is the principle of compact development?: The principle of compact development has been a central part of Eugene’s growth management strategy for over 30 years. Growing compactly means using resources and land more efficiently, reducing the need for public investments in things like streets and water lines, and creating vibrant communities where people want to live, work, and shop. However, our growth management strategies must enhance our quality of life. When we reach our community’s maximum tolerance for additional development within the UGB, we must look outward to avoid compromising the quality of our existing neighborhoods.

7. How efficiently are we using land in our existing UGB?: Oregon cities keep new development within existing UGB’s as much as possible through the use of “land use efficiency strategies.” These strategies encourage more infill and redevelopment, such as by facilitating smaller home construction through incentive programs, and targeting public investments like street and bus route improvements in places the community wants to see more development. Eugene has adopted numerous efficiency strategies over the past 10 years.

8. With all of the infill and redevelopment planned, will we still need to expand?: After maximizing viable efficiency measures, some UGB expansion is still needed to accommodate our 20 year land needs. State law sets out the steps for considering where to expand. There are categories of land that identify which lands should be considered first for inclusion in an urban growth boundary. First, we must consider lands that are already developed with, or completely surrounded by, residential, commercial, or industrial uses. Next, we can consider lands with marginal farm or forest value. The last places to consider are designated farm and forest lands.

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Planning and Development - Planning - Envision Eugene - Land for Housing

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1. How many of the 15,000 housing units needed will be single-family homes and how many will be various types of multi-family housing?: This issue is referred to as housing mix.The draft Envision Eugene proposal suggests that future multi-family housing should be accommodated inside the existing urban growth boundary (UGB) by focusing on transit corridors and existing multi-family and commercially zoned lands. Tools such as area planning and Opportunity Siting will be critical in advancing this objective.

2. What strategies will be required to accommodate additional small homes like alley access houses and secondary dwelling units?: These strategies are sometimes referred to as efficiency strategies, because they make more efficient use of land already inside our urban growth boundary (UGB).

3. How much might we need to expand our urban growth boundary (UGB) and where could expansion potentially occur?: These questions are being looked at by the Technical Resource Group, a sub-group of the Community Resource Group that met throughout 2010 to help frame the Envision Eugene process. See the online presentation on single-family housing needs.

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Planning and Development - Planning - Studies and Adopted Plans - South Ridgeline Habitat Study

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1. How was the inventory conducted?: Find a comprehensive answer to this question.

2. How did my property get included in the study?: The City Council directed staff to include in this study the wildlife habitat areas in the south hills that had been previously removed from the preliminary Goal 5 Inventory in 2003. Staff recommended adding a few additional known ridgeline habitat areas, as well as city-owned parkland adjacent to and outside the urban growth boundary (UGB). Before the study is adopted there will be an opportunity for public comment through a public hearing process.

Whether a property is ultimately included in the adopted habitat inventory will be the subject of a recommendation by the Planning Commission and a final decision by the City Council. To find out if your property is in the study area, and what inventory method was applied to it, contact Planning Division staff.

3. What does the study mean to property owners?: Get a comprehensive answer to this question.

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Police

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1. How Do We Form A Neighborhood Watch?: Neighborhood Watch
Our City is built on the strength of our citizens. Everyday, citizens encounter situations calling upon them to be the eyes and ears of law enforcement. Not only does Neighborhood Watch (or Apartment Watch) allow citizens to help in the fight against crime, it is also an opportunity for communities to bond through service. The Neighborhood Watch Program draws upon the compassion of average citizens, asking them to lend their neighbors a hand.
For information about Neighborhood Watch, please contact the Crime Prevention Specialist assigned to your area or "beat". My "Beat" - My Crime Prevention Specialist

2. Does the Police Department Have A Cadet Program For Teens Interested in Becoming Police Officers?: For more information on the Eugene Police Cadet program please contact Detective Jennifer Curry at 541-682-5573. Cadet Post 501

3. When Using the 911 Service, What Qualifies As An Emergency?: For more information about Central Lane 9-1-1 please call 541-682-2771 or send email to the Central Lane 9-1-1 Administration Office.
How to Use 9-1-1

4. How do I enroll in the Eugene Citizens' Police Academy?: To learn more about or apply to enroll in the Citizens' visit: EPD Citizens' Police Academy

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Police - Contacts and Servies - How do I...- Get an Impound Released

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1. Is there a way to get a vehicle released from impound if the registered owner of the vehicle is out of town or otherwise unable to come to Police Records?: Yes, it is possible for the registered owner to designate someone to get their vehicle released from impound. Police Records will need to be provided with a notarized authorization accompanied by a legible copy of the front and back of the registered owner’s identification.

2. How do I pick up my vehicle when the officer kept my drivers license?: If your Oregon drivers license is suspended or you are cited for Driving Under the Influence of Intoxicants (DUII) the officer will take your drivers license and return it to the department of motor vehicles. In the case of a DUII, an implied consent form showing eligibility for temporary privileges within the appropriate time parameters will be accepted. Suspended registered owners will need to be accompanied by a valid driver for the vehicle to be released.

3. My friend is insured on any car he/she drives. Can they come with me to pick up my impounded vehicle?: We need proof of insurance on that specific vehicle listed by VIN.

4. We will be towing the vehicle from the impound lot. Do I still need a valid driver and to have the vehicle insured?: Yes.

5. My vehicle was impounded last night. Where is it?

There is a listing of the tow companies, with their contact information, on the bright gold impound form that is provided by the officer at the time of the stop. The city has towing contracts with the following companies:

A Plus Towing – 1175 Hwy 99N (541)686-0044
Dannevik’s Towing – 1270 Interior St (541)342-2386
Ray’s Towing – 1000 W 1st (541)342-3344
BR Towing – 1625 Prairie Rd (541)689-2285
Farwell’s Towing – 3894 Roosevelt Blvd (541)687-0808

6. My proof of insurance is in my vehicle. I showed it to the officer at the time of the stop. Can I get my vehicle out of impound?: We need current proof of insurance to release your vehicle from impound. You may go to the tow company and retrieve your proof of insurance (gate fee may be charged at tow companies discretion), or have your insurance company fax the proof directly to Police Records. Police Records fax number is 541-682-6804.

7. Will my insurance bill serve as valid proof of insurance?: No.

8. Can I use a bill of sale or signed off title as proof of ownership?: A bill of sale may be used as proof of ownership only if it is notarized and from seller listed on the vehicle registration. A properly signed off title will be accepted as proof of ownership.

9. Can I contest the validity of my vehicle impound?: You may request a hearing on an impounded vehicle through the Eugene Municipal Court. Forms are available from Police Records. The requests for hearing must be made within five calendar days from the date of the mailing of the notice of impound. The hearing request must be presented in person to the Municipal Court.

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Police Careers

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1. How can I learn more about police work?: EPD offers a 13-week Citizens’ Police Academy at least once a year — students learn all about police operations and even get to shoot police firearms and drive police cars during one portion of the academy. This course is intended to teach participants more about their local police department; it will not train you to be a police officer. Go to the Citizens’ Academy page in the “Get Involved” section of this website, or call 682-2751 for more information.

2. Can I volunteer with the police department?: The Eugene Police Department has a very active volunteer program, with many different opportunities for volunteers to share their interests and enthusiasm and / or build job skills. See the volunteering page on this website or call 682-5355 for more information.

3. How can I become a police officer?: Position information, including candidate requirements and information about the physical abilities test, is available on this website on the Police Employment page. Some information is also available by calling 541-682-2676. If you have further questions after reading the available material, please call the City of Eugene’s Human Resources & Risk Services Department at 541-682-5061.
Applications are accepted only when a position is open. Any job openings (for police officers or for non-sworn police personnel) will be advertised in the Register-Guard classifieds and posted online at the City of Eugene’s jobs page. To receive notification when a position opens, find the “police officer” position on the jobs page and fill out a Job Interest Card form.

4. How can I prepare for a career in law enforcement?: Find a comprehensive answer to this question.

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Police Investigations - Violent Crimes - Domestic Violence

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1. How do I apply for a protective order?: Find a comprehensive answer to this question.

2. How does the respondent receive the papers?: The Lane County Sheriff's Office will attempt to serve the respondent for ten days. If you have further information regarding where the respondent may be served, please notify the Lane County Sheriff's office.You may call 541-682-4150 after 9pm to inquire if the order has been served.
You may have someone other than the Lane County Sheriff’s Office serve the papers. Talk to the court clerk’s office or Victim Services personnel for more information.

3. What happens if there is a further hearing?: Find a comprehensive answer to this question.

4. How do I report a violation?: Dial 9-1-1 first. After reporting to police, notify the Lane County District Attorney’s Office at 541-682-4261.
Your order is valid in all 50 states, and remains in effect even if your address changes. If you have an order from another state or county, it may be required for you to register that order in the Lane County court.
Keep a copy of your order with you at all times.

5. When should I renew my order?: Restraining Orders, including Elder and Disabled orders, remain in effect for one year and may be renewed without an additional incident. You must apply to renew before the order expires. Renewal hearings are held at the same time in the morning as other protective orders.
Stalking Orders are of unlimited duration unless limited by law.

6. Are there other agencies that can help?: Yes. Please see our Resources Directory for Domestic Violence for a brief list. For additional resources, please call the White Bird Information Line at 541-342-4357 or consult the list of community service numbers in the front of the telephone book.

7. What should I do to plan for my safety?

Tips for ensuring your safety include:

Avoid events where you know the abuser will be
Change your patterns; hours you come and go, grocery store, routes to day care or school. Be ready to get away quickly if necessary.
Get caller ID and block your ID when you make a call (push *67 before you dial)
Limit access to personal information; get a post office box, change your phone number, don’t give out your social security number easily

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Public Works - Engineering - Street Improvement Assessments - Irrevocable Petition

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1. What is an irrevocable petition (IP)?: An irrevocable petition is a legal document associated with a parcel of real property which has been signed by the property owner/developer which commits that property to support and participation in the cost of improving an adjacent unimproved street or alley in the future.

2. What types of projects are associated with an IP?: Typically, irrevocable petitions are associated with future improvements to an unimproved street including paving, curbs, gutters, drainage and sidewalks. However, irrevocable petitions may be signed for other types of improvements such as extensions of wastewater sewer lines, storm system improvements, and traffic signals.

3. How can I get a copy of the petition?: Copies of irrevocable petitions are available at the City of Eugene Engineering Division by calling 541-682-5291 and providing the taxlot number or site address for the property. Copies may be mailed, faxed or picked up. Please allow a full business day for processing.

4. When could the construction occur?: Projects involving irrevocable petitions are usually initiated when a need for the improvement exists -- such as safety considerations, alternative mode needs to serve the area, and failure of the existing roadbed.
Improvements proposed on or near a major street such as an arterial or collector street are outlined in the bi-annual Capital Improvement Program (CIP) or the capital budget. A copy of the current CIP may be obtained by calling Public Works Engineering at 541-682-5291.
Improvements on a local or low-volume street are typically initiated by a property owner petition. Property owners supporting or objecting to a proposed project may sign a petition. Properties with irrevocable petitions are considered to be supportive of the improvement and cannot remonstrate. The design and construction of a project will begin only when properties representing over 50% of the assessable project costs support the project.

5. What if I don’t want the proposed improvement?: A property with an irrevocable petition for a particular project is considered in favor of the project -- whether or not the current owner is in support. The property owner retains the right to file a written objection but cannot remonstrate. If the written remonstrance cause support for the project to fall below the required 50%, the City Council must override with a 2/3 majority vote (6) before a local improvement district can be formed and construction can begin.

6. How will I know about any public meetings concerning a proposed project?: There are at minimum two public hearings scheduled for each project -- one at the time the local improvement district is formed prior to construction and one after construction before the City Council levies the assessment. Property owners are mailed notices for these hearings and for other milestones in the life of the project.

7. How do I pay for the improvements?: Assessment bond financing, which allows payment of the assessment in semi-annual or monthly payments over ten years, is available to all property owners. A low-to-moderate income subsidy program has been developed to help reduce the cost to qualified property owners of owner-occupied single-family homes or duplexes.

8. Why is there an IP on my property?: Find a comprehensive answer to this question.

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Public Works - Engineering - System Development Charges

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1. What is a system development charge?

An SDC (sometimes referred to as an impact fee) is a fee collected by the City of Eugene at time of permit issuance for developments that will increase usage of the stormwater, wastewater, transportation, and parks capital improvement systems. Developments that may incur an SDC include:

Existing developments connecting for the first time to the City’s wastewater and/or stormwater systems
Existing developments intensifying their usage of capital improvement system(s)
New or expanding residential, commercial, and industrial developments

In addition, the City also collects a regional wastewater SDC for (and remits back to) the Metropolitan Management Wastewater Commission (MWMC). The Eugene Water & Electric Board (EWEB) collects a water SDC separately if applicable.

2. How much will the SDCs be for my development?: Find a comprehensive answer to this question.

3. How is the transportation SDC calculated?: Find a comprehensive answer to this question.

4. How is the local wastewater SDC calculated?: Find a comprehensive answer to this question.

5. How is the regional (MWMC) wastewater SDC calculated?: Find a comprehensive answer to this question.

6. How is the stormwater SDC calculated?: Find a comprehensive answer to this question.

7. How is the parks SDC calculated?: Find a comprehensive answer to this question.

8. How are the SDC administrative fees calculated?: Find a comprehensive answer to this question.

9. What do I do if I still have questions about my SDC(s)?: Find a comprehensive answer to this question.

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Public Works Maintenance

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1. View Public Works Maintenance FAQ's: .

2. What does the City do about graffiti removal?: The City’s Police and Public Works departments have an active anti-graffiti program. The program includes a computerized system for photographing and tracking graffiti. The graffiti database is capable of linking graffiti or tag designs to specific individuals, and it also can be used to identify problems and trends in geographic areas in order to focus graffiti-suppression efforts.

Public Works Maintenance staff inspect and remove graffiti within the public right-of-way, City-owned facilities and in City parks. Although Public Works does not remove graffiti on private property, we encourage reporting of graffiti, particularly offensive words and images, and we are available to advise property owners on techniques for removing graffiti.

View more information about graffiti removal or contact Public Works Maintenance at 541-682-4800 or email PWM.

3. How do I report a dead animal in the street?: The City will pick up dead animals in the City right-of-way (basically city streets, the area between the sidewalk and the curb, parks and bike paths). If the dead animal is located on private property the property owner is responsible for disposal. Citizens can take dogs or cats to LCARA, which is located at:
3970 W 1st Ave
Eugene, OR 97402
Ph: 541-682-3647

They will dispose of the animal for a nominal fee. Lane County Transfer will also accept dead animals for disposal. Some restrictions and requirements apply. Please contact Lane County Transfer at 541-682-4120 for information.

To request a dead animal be picked up, submit a request for service or call Public Works Maintenance at 541-682-4800 or email PWM.

4. How can I get a street light replaced?: We replace or fix street lights on City property, including parks and bike paths. The street light pole number (located on metal bracket on the pole) is helpful but not necessary. We do not replace or fix lights on private property (e.g., business parking lots).

To request a service for a street light, submit a request for service or call Public Works Maintenance at 541-682-4800 or email PWM.

5. How do I report a pothole that needs to be filled?: Public Works Maintenance fills potholes that are three inches or deeper as soon as possible. All others are repaired as time and staffing allow. We need as much information as possible (which side of the road, nearest intersection or street address etc.).

To report a pothole, submit a request for service or call Public Works Maintenance at 541-682-4800 or email PWM.

6. Garbage or Debris in City Right-of-Way: The City will remove garbage in the public right-of-way. Please be as specific as possible about the location (nearest street address or intersection and whether it is blocking the sidewalk or is in the lane of traffic) when making a request for service.

To request that debris or garbage in the City Right-of-Way be removed, please call Public Works Maintenance, Monday through Friday, 8 am to 5 pm at (541) 682-4800. For outside normal business hours, please call Eugene Police Non-emergency at (541) 682-5111, or call 9-1-1 if your request is an emergency.

7. Call before you dig… 811: The Oregon Utilities Coordinating Council asks you to “Dig Safely” by contacting them prior to digging to avoid injury from underground utilities. Before planting a tree, digging a ditch or preparing for other building types of activities, you need to call the utilities; this is the responsibility of the customer and not that of the City of Eugene or another governing body.

Call 811 to request that utilities be located on the property where you propose to dig several days prior to digging. You will need to provide information about the project you are planning, what type of work will be done and the affected local utilities. The City of Eugene’s Public Works Maintenance Division will be notified by the One Call Center. Within a few days, a locator will research the property and come to the site to make markings on the ground.

The color coded markings follow the national standard adopted by the American Public Works Association. For more information visit the Call Before You Dig website or call Public Works Maintenance at 541-682-4800 or email PWM.

8. Yellow Curb Request: In Oregon, a curb painted yellow means no parking. No parking signs may also be posted to regulate parking along city streets. Street markings are determined using the standard from the Manual of Uniform Traffic Control Devices.

To report a fading yellow curb or request an area be designated for a yellow curb, call Public Works Maintenance at 541-682-4800 or email PWM.

9. How do I report a street name sign is missing?: The City conducts an annual survey of every street name sign and develops a plan to replace missing or damaged signs. Citizens are also encouraged to report a missing street name sign.

Missing or malfunctioning traffic signs and signals often relate more directly to creating hazardous conditions for the traveling public. To report a malfunctioning traffic signal or missing traffic sign, call Public Works Maintenance at 541-682-4800 or email PWM during office hours, which are Monday - Friday from 8 a.m. to 5 p.m. or dial 9-1-1 after office hours, on evenings or weekends.

To report a missing street name sign, submit a request for service or call Public Works Maintenance at 541-682-4800 or email PWM.

10. Street Tree Maintenance: Street trees are maintained by the Public Works, Parks and Open Space Division. Visit the Street Tree webpage for more information about the City’s Street Tree program.

To report a problem with a street tree or request maintenance on a street tree, submit a request for service or call Public Works Maintenance at 541-682-4800 or email POS.

11. Vegetation Obstructions: Overgrown vegetation that can create fire and traffic hazards and other vegetation obstructions into the right of way are generally not permitted, as set out in Eugene City Code. The City maintains a Nuisance Vegetation Program to deal with vegetation obstructions.

To report a vegetation that is obstructing a driver’s view or that is obstructing the public right-of-way, submit a request for service or call Public Works Maintenance at 541-682-4800 or email POS.

12. What is the Right-of-Way?: When working in the public way or right-of-way, permission from the public agency is always needed. The right-of-way includes the entire area from curb to curb on paved streets, but also includes property beyond the curb. On streets with sidewalks, the planting strip between the curb and sidewalk, as well as the sidewalk area itself are also within the public right-of-way. In areas without sidewalks, the public right-of-way may extend several feet beyond the curb or end of road surfacing. To learn more about the public right-of-way on your property, use the Survey Location Book or you can contact Public Works Engineering at 541-682-5291 or email PWE.

The Public Works Maintenance staff provide a variety of services to the public regarding right-of-way. From sidewalks to street pole banners to locating underground utilities, the Permits and Right-of-Way staff can provide direction and assistance in navigating the necessary permits and applications.

For more information, call Public Works Maintenance at 541-682-4800 or email PWM.

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PW Maintenance Ice and Snow

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1. Who do I call in an ice/snow emergency?

To report life-threatening emergencies, call 9-1-1.
To report hazardous accumulations of snow and ice, or trees and limbs, in the public right-of-way, including parks and the riverbank bike paths, call Eugene Public Works at 541-682-4800.
To report power outages, call EWEB at 541-484-2300.
To report other service outages such as telephone and cable TV service, contact the utility provider.

2. Who clears sidewalks?: As a reminder property owners should keep sidewalks clear of ice, snow, leaves and debris that could cause someone to fall. In accordance to city code 7.375, owners of land abutting a sidewalk shall maintain the sidewalk and driveway approach in good repair and safe condition. Also, owners can be held liable for injuries and damages causes by unsafe conditions from sidewalks and driveway approaches abutting their property.

In the event of a winter storm emergency information is available for viewing at the Public Works homepage or by calling Public Works at 541-682-4800.

3. What ice and snow control methods does Public Work use?: A variety of ice and snow control methods are used for maintaining city streets during winter storm events.

Traditional Methods
Traditional ice and snow control methods include the use of snow plows and sanders, which apply aggregate on street surfaces for the purpose of traction control. The use of sanding rock, or aggregate, is seen more as a reactive approach to ice and snow control.

Due to the displacement by vehicles and wind, sanding rock is only applied when freezing conditions exist.

Liquid or Wet Method
Liquid deicing and anti-icing products can be applied prior to freezing events, if conditions allow, preventing frost, ice and snow from bonding to the road surface.

Sanding rock that is pre-wetted with liquid deicing products is being used with our first-response plow and sander. By pre-wetting sanding rock, aggregate is able to penetrate into frost, ice and snow, in turn reducing the amount of displacement. This method of sanding adds to the effectiveness of the applied product and also reduces the amount of product needed.

4. Where can I find the City Code related to ice and snow?

Chapter 5 of the City Code. Here is a list of relevant sections:

5.677 Snow Emergency - Parking on Priority One and Priority Two Routes
5.678 Snow Emergency - Parking on Priority Three Routes
5.679 Snow Emergency - Condition of Motor Vehicles Operated During Snow Emergency
5.680 Snow Emergency - Stalled Vehicles on Snow Emergency Routes
5.681 Snow Emergency - Declaration of Emergency
5.682 Snow Emergency - Termination of Parking Prohibitions
5.683 Snow Emergency - Temporarily Effective Provisions to Take Precedence
5.684 Snow Emergency - Publication of Snow Emergency Route Map
5.685 Snow Emergency - Removal, Impounding and Return of Vehicles
5.686 Snow Emergency - Amendment of Snow Emergency Route Map
5.687 Snow Emergency - Authority to Close Roads

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Recreation Services

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1. Are Scholarships available?

The City of Eugene Recreation Services Division offers a limited number of scholarships to City of Eugene residents. Once approved, each individual’s scholarship pays 50-75 percent of each qualified activity, up to $150 for the year.

Applications are accepted from June 1 through December 31, 2012, for use July 1, 2012, through June 30, 2013.

The deadline has passed for the current year. New applications will be available June 3, 2013.

If you have questions, email Sarah or call 541-682-6379.

2. How do I register?: Registration is open to all city and non-city residents and continues throughout the term. Registration is accepted on a first come first serve basis. By registering early, you can be assured of getting into your desired class or activity before it fills. Five Easy Ways to Register

3. How do I get a job with Recreation?: Eugene Recreation Services employs more than 300 temporary employees year round and we are always looking for enthusiastic, positive and vital people to join our team. View our Jobs Brochure or apply for a job online.

4. What is Recreation's credit / refund policy?: Credit or refund request must be made to the facility sponsoring the activity. Credit / Refund Policy

5. Can I advertise in the Recreation Guide?: The Recreation Division publishes the Recreation Guide three times each year. It’s viewed and used by thousands of Eugeneans who are interested in activities and events for youth and families, outdoor enthusiasts, swimmers, seniors and adults, City sport league players, and individuals with disabilities. Residents call the Recreation guide the “most recognized City of Eugene publication”! Current Rates and Due Dates

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Recreation Services - Adaptive - About

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1. What are your participant policies?

In order to provide a safe and fun environment for everyone, it is important that the guidelines below are followed.

Appropriate Social Behavior
Participants will refrain from behavior that can be detrimental to the group (hitting, kicking, self-abusing, refusal to stay with group, etc…). If a participant’s behavior is detrimental, a parent or guardian will be called and will be required to pick up the participant immediately.

Adaptive Recreation staff and volunteers are not prepared or expected to deal with significant behavior issues. Please alert the office in advance regarding issues of concern so we can work together to effect a positive, safe experience for everyone. If a participant demonstrates unsafe action, that participant will be requested to withdraw from the activity with the balance of fees refunded.

Personal Needs Assistance
Personal arrangements must be made for participants needing assistance with behavior, feeding, medication, using the restroom or dressing during a program. Please inform Adaptive Recreation at time of registration when an assistant will be assisting or attending.

A current Participant Information Form is required to be on file in order to participate in most Adaptive Recreation programs. It is the responsibility of the parent / guardian to ensure that current emergency phone numbers are on file with the Adaptive Recreation Program. This is critical in the event of a medical or behavioral emergency.

Late Pickup / Drop Off Policy
Please be on time for programs or pickups. When participants are not picked up on time it costs the program in terms of staff time. These costs may be passed on in the form of increased fees for all participants.

Coming late to a program also is disruptive and disrespectful to others. If you are riding RideSource, please let us know the pick-up and drop-off times. We’ll do our best to accommodate you.

Please note that our office closes at 5:30 p.m. most evenings and is closed on the weekends. If you arrive before the scheduled activity time you most likely will need to wait outside until the staff have finished with their pre-trip / program meeting.

2. What adapted equipment do you have for rent?: A wide variety of equipment is available for rent. Visit our Equipment Rentals page for a complete listing. Equipment Rentals

3. What buses can I take to get to Hilyard Center?: Bus #28 & #73.

4. What programs are there for people with intellectual disabilities?: A wide variety of activities are available. Visit our Activities page for more information. Activities

5. How do I know what is included on a trip?

Fees include van transportation, leadership and insurance, unless noted otherwise. Meals and admission to venues are not included in the fee unless noted otherwise in the description. Every attempt is made to follow the itinerary; if circumstances beyond our control do not allow that to happen, no refunds will be given.

If needed, please request a lift-assisted van at the time of registration.
Activity Level Ratings

Little walking. OK for those with walkers, wheelchairs or walking difficulties.

Moderate walking. Similar to that at a shopping center or large museum.

Walking of 1-2 miles (1 to 1.5 hours), as on a walking tour of gardens or the zoo. May be steps or hills.

Walking of 3-6 miles on moderate trails. May be rough, hilly or at higher altitude. Access to medical help may be limited.

Long hikes of 5+ miles. May be very rough, hilly or high altitude. Access to medical help may be limited.

Consult your physician before participating in any trips / activities to be sure they are appropriate for you. Weather and/or trail conditions may change unpredictably. These levels are approximations only - your experience may vary.

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Recreation Services - Aquatics

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1. Are there swim teams to join?

The City of Eugene partners with three local swim teams to provide year round competitive aquatics for people of all ages. We also proudly work with local school districts to provide a home to high school swimming and water polo teams.

Emerald Aquatics - 541-684-0996

Eugene City Swim Club - 541-988-3133

Eugene Water Polo - Contact Ron Thompson at 541-988-2880

2. What is your water temperature?: We have a policy of maintaining water temperature between 84 and 86 degrees. This temperature range is a balance due to the needs of a wide variety of pool users. For example, swim teams prefer cooler water and some Water Fitness patrons prefer warmer water temperatures.

3. Are there start up or sign up fees for your facility/gym?: No. You can pay a single visit drop-in rate or purchase one of our Pass options without any additional fees. (Except non-resident fees.)

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Recreation Services - Aquatics - Fitness

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1. Are there start up or sign up fees for your facility/gym?: No. You can pay a single visit drop-in rate or purchase one of our Pass options without any additional fees. (Except non-resident fees.)

2. Which pass is best for me?: It depends on your estimated number of visits per week. If you are interested in Lap Swims, Recreation Swims and the Fitness Center 2 or fewer times a week, then a 10 Visit Pass is your best option. If you are interested in participating in Fitness Classes in addition to Lap Swims, Recreation Swims and the Fitness center, but still only able to make it 2 or fewer times a week, then the 10 Visit Fitness Pass is the pass for you. If you are interested in visiting the facility 3 or more times a week then the 30 Day Pass is the choice for you. But remember: The 30 Day Pass begins on the date of purchase, so once the 30 days has begun, it runs for 30 consecutive days, so be consistent to get the most for your money!

3. What’s your water temperature?: We have a policy of maintaining water temperature between 84 and 86 degrees. This temperature range is a balance due to the needs of a wide variety of pool users. For example, swim teams prefer cooler water and some Water Fitness patrons prefer warmer water temperatures.

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Recreation Services - Aquatics - Swim Lessons

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1. Can I sign up for multiple sessions?: For fairness and equity in access to our program, we only allow registration for one session at a time for group lessons. If multiple sessions are registered for online for a group lesson, Aquatics staff reserves the right to withdraw and credit swimmers for future lessons.

2. If I miss a lesson, do you give credit or do a make-up lesson?: Due to space and time constraints, make up lessons cannot be offered.

3. Can I sign up for lessons after a session has started?: In respect to the continuity of our courses, registration during a session is not allowed after the first two lessons.

4. Can I request an instructor?: Yes, please mention your request at the time of registration. We do our best to accommodate requests, but cannot guarantee placement with a particular instructor. If you register online, please call the facility to place your request.

5. How do I make a request for inclusion accommodation?: Discuss your request with the person taking your registration or fill out the inclusion form linked below to initiate the process. Please make requests at least two weeks in advance of the program start date. Inclusion Request

6. Are semi-private lessons available?: Semi-private lessons are taught at a 2:1 student to instructor ratio and are available for a pair of siblings, friends, or other swimmers that have similar levels of swimming ability. Client must register both participants, we do not match individuals with others seeking semi-private lessons.

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Recreation Services - Athletics

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1. How do I know if my game is rained out?: Call 541-682-6813 for recorded inclement weather messages.

Mon - Fri games call after 4:45 p.m.

Sa - Su games call after 3:45 p.m.

2. How do I rent a field?: Athletic Field Rental Information

3. Can I officiate a city league sport?: Please contact the following individuals to find out more information about
officiating City League sports:

Basketball - Tony Fajardo
541-689-8480

Soccer - John Hoffmann
541-953-5156

Softball - Ray Cunningham
541-998-3220

Volleyball - Kathy Ipock
541-746-6454

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Sidewalk Safety

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1. Are City-performed sidewalk repairs guaranteed?: If you hire the City to replace a section of your sidewalk which is raised because of a street tree, the City offers the current property owner a one-time like repair at no charge to you as the property owner, if additional work is needed again at that same location and because of that same street tree. This guarantee is only valid for one repair and is non-transferrable to a subsequent property owner.

This same guarantee does not apply if the City performs repairs stemming from a private tree or performs other sidewalk work. The City does not guarantee any repairs made by property owners or private contractors because the City does not know the quality of the workmanship or whether appropriate steps have been taken to prevent future damage. If the City is hired to grind a sidewalk, the City will perform one additional grind at that location free of charge. However, if the sidewalk continues to raise it becomes the property owner's responsibility to arrange and pay for replacement.

2. Are there standards for repairing or constructing sidewalks?: Yes. Even if a permit is not required, you or your contractor must comply with Eugene’s sidewalk construction standards. Generally, the concrete must be at least four inches deep (five inches at driveway crossings), the base must be properly compacted base, the surface must have an approved brushed or architectural finish, and the walk must be built at the proper grades.

For more detailed information about sidewalk repair and construction standards, call Public Works Maintenance at 541-682-4800.

3. Do I need a permit to do sidewalk repairs?: Generally, a permit is not required if less than 30 feet of sidewalk is being repaired or constructed. If you are constructing more than 30 feet of sidewalk, call the City’s Permit and Information Center at 541-682-5086 for information on permits.

4. If a street tree’s roots are damaging my sidewalk, can I remove the tree or cut the roots?: No. Trees adjacent to sidewalks may be city property. If tree roots are cracking or heaving sidewalk sections, call Public Work Maintenance at 541-682-4800. The sidewalk inspector or urban forestry staff can determine if the tree is owned by the city and offer suggestions for mitigating the problem.

Options may include permission to cut small roots, placing root barriers or cushions under the sidewalk, realigning the sidewalk to avoid the root area, or changing the grade of the sidewalk slightly. Please note that grade changes can only be made with the approval of the City’s sidewalk inspector.

5. What authority does the City have to require that property owners fix deficient sidewalks?: According to Eugene Code, section 7.375, "the owner of land abutting a sidewalk shall maintain the sidewalk and driveway approaches in good repair and safe condition."

6. What if there are utilities under the section of sidewalk that needs to be repaired?: If you or a private contractor repairs your sidewalk, it is your responsibility to notify any utilities that have lines in that area. At least two days before digging, call the Oregon Utility Notification Center at 1-800-332-2344. If you have questions about how underground utilities may affect your sidewalk, call the appropriate utility company.

7. What is the City’s Safe Sidewalks Target?

This is a reminder that citizens are responsible for maintaining the sidewalk in front of their houses, and citizens can be held liable if someone is injured on the sidewalk, as explained in Eugene City Code:

7.375 Sidewalks, Curbs and Access Connections - Owner's Responsibility to Maintain.

The owner of land abutting a sidewalk shall maintain the sidewalk and curb in good repair and safe condition. Access connection(s) shall be maintained in good repair and safe condition by the owner of land served by the access connection(s).
The owner shall be liable for injury, damage or loss to person or property caused by the owner's negligent failure to comply with subsection (1) of this section.
The city shall not be liable for injury, damage or loss to any person or property caused in whole or in part by the defective or dangerous condition of any sidewalk, curb or access connection.
The city engineer may serve notice on the owner to reconstruct or repair the abutting or adjoining sidewalk, curb or access connection as conditions may require. A notice to reconstruct or repair and the owner's duty to repair shall be governed by sections 7.152 to 7.154 of this code.
Neither the duty of the owner to maintain the sidewalk, curb and access connection in good repair and safe condition, nor liability for owner's failure to do so is dependent upon the notice from the city to reconstruct or repair.
The owner shall defend and hold harmless the city from all claims for loss or damage arising from the owner's failure to comply with subsection 7.375(1).

City officials interpret section 7.375 to mean that property owners should keep sidewalks clear of ice, snow, leaves and other things that could cause someone to fall.

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Street Sweeping

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1. Why doesn't the City have a set sweeping schedule?: Currently the City has no set sweeping schedule because sweeper routes are complex and daily sweeping may be interrupted to respond to special situations such as vehicle accidents clean-ups, winter sand recovery (after a snow or ice storm) and leaf collections. Other factors that contribute to a variable schedule are debris load sizes, sweeper down time, staffing levels and storm events.

If you would like to be informed when street sweeping will start in your area you can sign up for street sweeping notification. The street sweeping notification will not tell you the exact date your street will be swept but it will inform you a range of days that sweeping will take place, including things that you can do to ensure your street gets swept.

2. How often do crews sweep City of Eugene streets?: Sweeper routes were established with frequencies to optimize effectiveness and efficiency. Staff continually evaluates the sweeping program to ensure the best possible coverage. In order to meet stormwater permit requirements, sweeping routes were developed so that sweeping takes place in the downtown core twice a week, the University area and the industrial core once a week, arterial streets every two weeks, and residential streets once every six weeks. For the most part, this schedule is followed very closely.

If there are numerous special emergency call-outs, residential streets may be swept once every six to eight weeks. Bike paths and alleys get swept approximately twice a year. The City has no set sweeping schedule because sweeper routes are complex and daily sweeping may be interrupted to respond to special situations such as vehicle accident clean-ups, winter street sand recovery and leaf collection. Leaf collection and sand recovery months are normally November through February. During leaf collection our sweepers follow the collection team and sweep streets after the leaves have been picked up.

3. I live on a collector street. Must you sweep my street at night?: Arterials, collectors and some streets in residential areas such as the University and downtown core need to be swept by our night shift operations staff because the volume of traffic and parking is too heavy during the day. The practice of night shift sweeping has been in effect for many years.

Our sweeper operators are very conscious that there are homes on or near arterial and collector streets. Operators move through such areas as quickly as possible in an attempt to minimize noise by limiting idling and avoiding filling the sweepers with water at residential fire hydrants.

4. Why does the City schedule street sweeping on the same day as my garbage pick-up day?: Coordinating sweeping activities around garbage and recycling services would be very difficult. There are multiple refuse haulers within the city limits that provide garbage and recycling services on various days throughout the week. Attempting to avoid certain areas within sweeping routes on several collection days would not only be challenging to arrange, but also costly and inefficient.

The City of Eugene has no set sweeping schedule because sweeper routes are complex and may be interrupted to respond to emergency situations. With over 2000 city streets, alleys and bike paths to maintain with limited resources, coordinating street sweeping around refuse collection and other commercial activities is not currently feasible.

5. Why does the sweeper sweep down the middle of the street?: There are times when the sweeper only sweeps down the middle of the street because of parked cars, overhanging tree branches or hedges, and trash containers and asphalt ramps that property owners place in front of their driveways. These types of situations prevent the sweepers from getting to the curb and can cause damage to the sweepers.

6. Why is my street being swept when the street appears to be clean and has no litter?: During the summer months there is less visible debris on the streets. It is still important, however, to keep cleaning the street on a consistent basis. Sweeping reduces stormwater contaminants, such as grit, sediment and heavy metals, which are difficult to see. Reducing this debris is significant in order to prevent such contaminants from entering the stormwater system which discharges directly into our local water ways.

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Volunteers in Policing

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1. Why Should I Volunteer?: People volunteer for a range of reasons. Training and career experience is a strong motivation for young people, while older volunteers might want to develop new skills or gain experience for a career change. Many volunteers simply want to make a difference in improving our community.

2. What do police volunteers do?: Volunteers assist the Eugene Police Department in many capacities. By involving volunteers at EPD, we are able to maximize our existing resources. The delivery of services to the community is improved with the support of volunteers.

Examples of services volunteers provide include home vacation checks, greeting customers at neighborhood substations, serialized and valuable property identification, staffing outreach booths, filing, bicycle registrations, theft from vehicle prevention, shuttling police vehicles to mechanics, serving as role players for team training scenarios, disabled parking enforcement and graffiti abatement. If you were looking for a particular opportunity, and cannot find it, let us know. Many of our volunteer positions were created because a volunteer had a particular interest or talent they were willing to share. Please tell us about your interests, skills, and talents when you apply.

3. How many volunteers serve with the Eugene Police Department?: In 2010, 113 volunteers contributed 23,030 hours of service to the department and community with an added value of $480,175.50. The national average hourly value of volunteer time is developed by the Independent Sector and is currently $20.85.

CITY OF EUGENE OREGON
125 East 8th Avenue, 2nd Floor, Eugene, Oregon 97401
Ph: 541-682-5010 Fx: 541-682-5414

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